Adam the service manager and his staff are top notch. I love bringing our trucks to these guys because they always get us in an take great care of us. Brady Trucking can't thank you all enough for your amazing support..

Great service. Dealing with Emily was a great experience also. Didn’t speak with Tony, the tech who did the work, but so far fixed right the first time.

This is one of the best dealerships I've been to. The customer service is outstanding. I regrettably didn't get the service writer's name who worked with us, but she was wonderful about constantly keeping us updated and explaining everything that was being done with the truck thoroughly. They pulled my truck into the shop the day I arrived, which was incredible and unexpected, and diagnosed the issue quickly. It was fixed in two days. The staff were transparent throughout the process and explained the problem with the truck in a way that I could easily understand. I was back on the road much sooner than I'd initially expected!

Someone in a van was riding my tail (truck in front of me was going a little slow) and passed in a no pass zone, also didn’t use any signals when turning. Happened at 2:45 up on Pine Island Drive today. I had a toddler in my car, we don’t need anymore impatient, unsafe drivers on the road.

Great service. Everything was completed in a timely matter. Would recommend this location to other carriers. I love love love the hours of operation from 6 am. The only downside is the inability to process credit card payments over the phone. I would recommend using the CC authorization form via email or setting up an online payment portal.

A huge THANK YOU, to Adam in service! One of our trucks had a couple lights pop up on the dash. Knowing our truck couldn't be down for an extended amount of time he got the truck right in! The communication was great, the work was thorough and very detail oriented! Our truck was repaired in a very timely matter! If we need anything in the future, we will be back!

I would like to thank Austin for such great work and helping me help my customer. Not all dealers will take the time to work aftermarket repair facilities and help us help their customers. Austin was great to work with to get our mutual customer the best results for them. I highly recommend them because the customer is the one they care about, even if they are at another shop.

DO NOT TRUST THIS LOCATION....I understand things happen, but when "management" does nothing to rectify a situation, you will no longer have my trust, business or the business of anyone I know. The "higher ups" seemed very unintelligent, arrogant and unaware of daily happenings. NOT a good look for the company as a whole!! This location has gone down hill...Stay away....

AC was acting up and I was under a load. With little time to play around with, they instantly figured it out and did a repair. Pretty awesome service!

Never had an issue here good service with industry standard pricing. Thanks again for getting our truck back in service.

Love this place!! First time here and I’ll definitely be back if I’m in the area. If your a owner operator they treat you like their biggest customer! Especially Austin, welcomed me like he’s know me for years. I highly recommend dealing with him and the service department over any dealer in the country. Thank you guys for your help!

I was there few times and spent about $20k, just happened this week. every time I dropped my truck there to repair, there’s always something extra that they’re tries charged me. And the first shift shop force man, technicians including shop manager ( Jonathan). They’re not really knows what are they doing? Unorganized, rudely, disrespectful. More importantly the labor rate keep going up lot higher than any places else. I am not the only one aware of this I have been talk to my others drivers fellas, we’re all agree about this shop. So with that being said is I am NOT going to bring truck there AGAIN period!!!!

I love this location I have t680 kw I bought alternator from them . Excellent service specially thanks to Chad thank u buddy u the best guy ???????????

The worst customer service that I have ever received. Purchased a used plow truck from them. They said it was a great deal. We live an hour away from Grand Rapids and did not even make it home with it before it overheated. Anti freeze in the oil. Have to overhaul the engine. Have made numerous calls to them and their response is "you purchased it as is" . I understand the "as is" but I expected it to last longer than an hour. Beware if you purchase used equipment from here. They do not stand behind their products.

While on a long distnace tow, one of our trucks had a check engine light come on. Being 9 hrs from our shop with an issue like this is a real pain as you can imagine. Our driver brought the truck to JX Truck Center without an appointment and Jonathan got it in immediately. After diagnosing the issue, Shane was able to make the necessarry repairs. Furthermore, they did this by staying late the day before a holiday. The service they provided to us was second to none and is greatly appreciated. Big thanks to Shane and Jonathan for getting our truck fixed in such a fast manor allowing us to get back without any issues.