Founded in 1992, Carolina International Trucks is the largest commercial truck dealer in South Carolina. We sell, service and support medium, heavy and severe service International Trucks, IC Buses, Hino Trucks, and Mitsubishi Fuso medium duty commercial work trucks. We move our customers forward with innovative products backed by quality service. The dealership has more than 270 employees, a state-of-the-art paint booth and body shop in Columbia, more than 130 service bays and over $7 million in stocked parts to support vehicle uptime. Carolina International Trucks Idealease provides trucks for lease and rental supported by mobile maintenance services. With locations in Columbia, Charleston, Conway, Florence, Greenville, and Greer, South Carolina International Trucks, we have a presence covering the entire state to help keep your business moving.
We have prided ourselves on being one of the region’s premiere dealers for more than 30 years. A reputation built through the hard work of each employee at our company, and through customers that continually challenge us to find new transportation solutions. We look forward to providing the same great service to you.
A total of 14 reviews
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Slow and unprofessional. Ms "Z" has a nasty attitude and I'm literally sitting here for hours waiting on them to test drive the truck and make sure the repairs are done. Yes. The repairs are "done" and I'm sitting for hours waiting for them to test drive it. Because they can't just do it right after the repairs are done. I have been sitting here for HOURS waiting on them to just drive the truck around the block. Apparently it's policy for THEM to do it. The customer can't just test drive their own damn truck to speed things up I guess. I'm pretty sure they're doing this on purpose bc they're just irritated about us constantly asking for ETAs on the repairs because they take so long. Stay the hell away from this trash place. They're definitely the type to take longer bc they just don't like you. Unprofessional. Trash. For pretty minor repairs I may add. We've been sitting for almost 1 week. STAY AWAY
What a rip off they are. Wanted to charge $4,500 to change a wire harness and put three batteries in before even fixing the problem and they wanted to replace the wire harness all because one wire was spliced together without even checking to see if the wire harness was bad wanted $980 to put three batteries in. Run far far away from this place
Very professional, responsive, Mike,, updated me on everything, Chris and nick did a good of fixing the a/c and recall. Excellent service
Bob Very good manager, thank you so much ?? and very nice prices
Only wish the customer service aspect was more prompter,,, I despise standing around waiting for 15 minutes for someone to assist me when I'm the only customer standing there,, I can see if the lobby was full of customers but almost every time I walk in the place I have to stand around and wait for someone to acknowledge me, other than that I'm a happy camper.
Dont buy a truck from here, all they care about is your money, not real issues with a $200,000 truck. **CHECK-IN**(a year later) Okay so a year later still more problems and issues with these guys. Bought a new 2017 International HX Tri-Axle that has had nothing but issues. Brought it into Carolina International Columbia to address a popping sound in the front end. 4days later they call say its ready...5hours later the part they claim to have fixed came apart while I was loaded, causing the trk to careen unexpectedly off the road, through a ditch and into the woods. After 2months of the trk sitting on their yard, they refuse to take responsibility for their negligent and poor maintenance standards. I tried to change my star rating to no stars, but Google won't let me change it! ??
I will advise whoever have any type of major work to be done .. do not go here this a warning .. after 17,300 dollars of repairs .. drove my truck 150 miles
Grate place to shop friendly people well organized and you will enjoy your experience here. Mike Shirley helped me find the part I was searching for. I will be back in the future for anything else I need.
Has an all makes body shop, great parts and service department. Friendly staff.
Wow, this place has Improved since last year! They have a new diagnostic Express Lane and it did not take more days to fix my truck than they said. I had all but swore this place off, but now I am a happy customer.
I’ve been to many dealers, and this was my best experience by far in the parts department. Clean, organized, profesional. I believe the gentlemen that helped me is called Matt, great guy. Thanks Carolina International
Stopped by for an estimate for some body work so I could send quote over to my insurance company. It's now been over a week and I've yet to receive it. I guess because the work isn't that big, they don't wanna do it. Cool, I'll just take my business elsewhere.
They have a nice selection of quality used trucks. Great knowledgeable sales staff who strive to keep a customer for life. They make customer satisfaction priority.
I had a good experience there. I dealt mostly with Joseph and he was on top of his game and kept me informed by calling me on everything that was going. I can't remember the two ladies name behind the service desk but they were really nice as well. Jamie (the mechanic) was who worked on my truck and he didn't stop until he figured out the issue. I recommend this place if a local mechanic can't get you in
