General Truck Sales & Service
Company
2.9
16 Google reviews

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Working hours
Working
Monday-Friday
7:30 AM–12 AM
Saturday
7:30 AM–4 PM
Sunday
Closed
About Us
About Us

General Truck Sales & Service, Inc. is a family owned and operated Volvo Truck dealer. Established in 1965, we have served the Mid-South's truck needs for over 45 years! We specialize in Class-8 Volvo Truck Sales & Medium/Heavy Used Truck Sales. In 2010, General Truck expanded its operations by adding VTL Memphis, LLC dba Volvo Truck Leasing of Memphis. We offer anything from short-term rentals to Full Maintenance Lease contracts, depending on our customers' needs. Let us provide you a quote for a Full Maintenance Lease! VTL Memphis strives to support truck operators by helping you to avoid the distractions of maintaining equipment and budgeting for expenses.

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A total of 16 reviews

Reviews of our users
Reviews

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Djamshid Rakhmanov
1
Djamshid Rakhmanov

Worst place ever I had. They can’t make oil change properly, if you don’t wanna waste your time and your money don’t come here. I spent $708.49 for the PM service and got this kind of nasty work. They fixed but it still leaking. Be careful…

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Bobby Rodriguez
1
Bobby Rodriguez

Nice in the beginning. Rude at the end. They’re start charging you Hourly Labor since u cheked in.

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Burkhon Djuraev
1
Burkhon Djuraev

I stayed there for five hours and they couldn't change the oil. If you value your time and money don't come here

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Dean Placek
5
Dean Placek

Brand new truck ready, these guys did great

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GMG Express, Inc.
5
GMG Express, Inc.

Good dealership ,got the truck in for water pump and was done same day ,trailer parking on site. Recommended

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abdishakur shoble
5
abdishakur shoble

I get part very happy customer service and helpful thank you.

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Phillip Campbell
1
Phillip Campbell

Sales department is wonderful. Avoid the service department at all cost. They have a great advertising about they policies don’t follow them. Takes 5 days to figure out what the problem is. No sense of urgency in helping customers get back on road.

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Swift Secure
1
Swift Secure

I would give 0 stars if I could. I had a derate problem. I came to dealership to fix it. took 2 days and finally they said done. I left the shop and in 2 hrs truck went to derate again. Now I had to call tow truck to get towed and still have same issue. I paid Volvo $4,000 for nothing. DO NOT GO HERE THEY ARE FRAUDULENT !!!!!

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Road Runner
5
Road Runner

Excellent customer service, the old fashioned way, down to earth, cordial and fast!, thank you guys! ? ?

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MDSM
1
MDSM

Lady by name Lina at service desk was very unprofessional and m8sleading employee which takes volvo customer service Down unfortunately. She say will except me to fix my truck asap by phone and once i arrived she sing different song now. Seems rude to me. Dont go to this place Oh only person was nice there is Baker

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Ladarryl Lyles
1
Ladarryl Lyles

Went to general truck sales parts department about 23:25 on 7/10/2023 to be told that they were closed at 11 p.m. i been to this location plenty of time right before midnight to buy part. The worker was rude in my opinion.

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Jason Jones
5
Jason Jones

Truck was fixed in a timely manner. Thanks so much!

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ButterCup 313
4
ButterCup 313

It was pretty cool for me when I was working there for cleaning. Didn't experience no problems. Matter of fact, it was very laid back, I sure miss working there. The staff was awesome.!!!

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M J
1
M J

This place rip off they don't even bother to go to this place . They will say they will have a part and then bring your truck in the shop do nothing and will chege you juts to bring in the truck. So my driver side window was broken they first said they have the window and made me wait 3 hours then come back to me saying we don't have the window and now you have to pay cleaning fees of 165 $ plus tax . For really this is a complete rip off stay away from this place

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Terrence M
5
Terrence M

Had to buy parts, both gentlemen did the best, in a respectful southern way to accommodate their customers needs... Was in and out parts in hand...

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Gonzalo Olaizola
5
Gonzalo Olaizola

Service Department was great..!! Fast and very polite…. They plug ? In computer and gave me a estimate in less than a hrs..!! At No charge

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