We are Southeastern Virginia's premier big truck dealership. We provide the area's only OEM big truck dealership that features two locations to better serve you and your business needs. In 1969, John P. Harlow opened the doors at 736 Tidewater Drive in Norfolk and began providing the commercial transportation needs for the Hampton Roads area, offering light, medium and heavy International® Trucks, as well as Parts and Service to the industry. In 1984, Norfolk Truck Center branched out and opened the only heavy and medium duty diesel truck dealer in the Peninsula, located in the Copeland Industrial Park in Hampton. Norfolk Truck Center, Inc. remains family owned and operated with a knowledgeable and dedicated staff committed to providing exceptional customer service. We Hope To See You Soon!
A total of 14 reviews
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My employers truck stayed there a few days , they will scan it to get a idea then trouble shoot figure which part it is order it if it's not available local , they have a idea of how much time it will take .
This company did a diagnostics on my semi truck International 2019 told me that I needed a clutch I went to buy the part which caused me 2300 bucks took it to my mechanic international dealer to complete the labor which was a another 2500 bucks and they told me that I had a brand new clutch in my truck already I did not need a new clutch after they replaced it and said who ever told me that I needed a clutch told me wrong and should me that my clutch was new and said my issue is that I needed a auto shifter I spent over 5 grand for nothing all because they diagnose my truck wrong and told me it wss going to be 3 to 4 weeks before they was able to touch my truck bad service
Had to take my Volvo HDT RV Hauler to them due to my compressor getting worn out, Great Job by Chris the Service Mgr and Josh who did the fantastic job on the complete work of diagnosing the AC problem and having my system cooling like a food freezer. Great personality of all staff personnel. I will return to have any additional work done for my RV Hauler.
Had my Freightliner Cascadia automatic transmission brought in with air issues. They were able to get it right in it's a shame that they didn't diagnose it properly the first time cuz I would have really liked to got it done there the service manager is awesome thank you mr. Nash
Service manager is awesome. Very helpful and knowledgeable. My truck is always ready when he tells me it will be ready. Parts department is great also.
They could not get my brake situation right to save there life...they fix one thing and something else not working
Scott and the team do an excellent job and always keep us in the loop on repairs. We take all of our international trucks there for service.
Very professional and organized always have what I want and the engine swap they did was on point with 0 issues. Thanks
Just dropped the truck off and dam they said that it is going in the shop tomarrow. Staff outstanding very polite
Good.
Very helpful assisting me with identifying the exact part I needed, which was also in stock..
Good guys, work done in a timely fashion, very happy.
Great place wonderful staff
They took me in as a problem happened with my truck and fixed me up, no appointment, and had me rolling again in a few hours