(11/21/21) I was having a good day until I seen April. I went to look for some parts and the moment I came into the store at 4:10 I waited 10 minutes to see someone and April finally showed up. I told her hello I’m looking for parts and the first thing she said was “I’m clearly working on something here I’ll help you when I’m done”. At that moment I knew something is seriously wrong with this lady. She finally was able to help me and I told her the specific lights I’m looking for and she acted clueless the whole time. she told me she was in this field for a long time up to 30 years. After she couldn’t help me I told her just bring out 2 of each bulb she brought it out i then told her witch one goes to were and she just went off on me. I just ended up buying all the bulbs. This lady here has some issues I don’t know if it’s hate or not but she needs to be checked out before she gets an attitude with the wrong person and maybe it won’t end for her peacefully as it did with me. I think April is better suited for janitorial work so don’t fire her just remove her from the front desk please.

Bad service, expensive and bad staff not recommend. They will never tell you the cost upfront and will charge to the maximum. Avoid!

After reading reviews it stopped me go to this dealership for parts I,ll prefer to wait till Monday and will go to another dealership

I buy an ICU for my truck 2016 Cascadia I told him I don’t want to use this one it was 1400 and I don’t wanna return worst people his name is joe

These guys have saved my butt multiple times on last minute little things they were able to squeeze me in same day. There parts store has a lot of useful things on hand at all times.

Absolutely the worst customer service experience ever parts department

I took my truck in for Oil pan gasket and Alignment. They check for leaks and measured alignment. They checked for other things i didn't ask for. And my estimate was $15,000 just to repair suspension related and oil leaks. I said no thanks. My bill after no thanks was almost $1,000 . i took my truck to another mechanic. And he looked at everything and said nothing looks abnormal. Its an old truck. This place used to be my favorite place to bring my trucks for repairs. But now, I don't know if the management changed or what. They treat you badly specially if you are foreigner and you don't know what you are talking bout. The service writer, Lee Keener, has no respect. He should be fired. I hope MARK, from the Corporate would have a talk with him. I would not recommend this place for repairs unless you want to have the biggest headache of your life. No wonder all of my friends complain bout this place all the time. I hope news media would investigate them.

BAD DEALER IN MARSHFIELD!!!! i towed my truck there from Chicago IL just because a guy told me to give business to them and that they are quick and good techs...i towed truck and waited months to get my truck back.,...from 4k estimate , they charged me 10k without even an approval. however i just paid them but once i paid them , they did not release vehicle because Chris(service manager) said " i`m bussy and can not call to verify if funds are received"...keeping my truck. I called to speak with GM and guess what...they did not transfered me to him...i definitely not going to send my trucks to them...and i do not suggest anybody sending trucks there!!!

They did an emergency tow 19 miles of our tractor and trailer, replaced our fuel filters and degelled our truck for $772. Very nice and professional. Thanks!

Chris at I-State Truck Center was very helpful to answer all of our engine questions throughout a truck purchase we were trying to make. We really appreciate the professionalism and support of our small business, and recommend their professional staff for truck service!

Always great parts department to deal with

Parts department was very accomodating/helpful in getting the part i needed

injector orings valve cover gasket only 2 cam bearings bill was 365 hwy robbery

The phone says open on Sat 9-12,and so does web site. Wrong info

They had what we needed for our boom truck.