Came in for a service on my motor home. Was quoted 5-600 for a complete service engine and generator. Took them al.ost 4 hrs to do. Then they hit me with a bill for $819,99!! I refused to pay that much for a simple service. They dropped down to $732.09. Still high enough. Tech was taking way too much time to replace an air filter.

I find this sticker on this tool box that is sitting in your parking lot to be extremely unprofessional. A respectable place should have above average intellectual employees, not adolescent children. Furthermore, I brough my truck in on Saturday so they could get to it first thing Monday morning, like agreed upon, and here it is 1:45 in the afternoon and it's still not done. Not only that, but I called them before I even left home (over an hour away) & told them I'd be there. I have a load to pick up this evening and still have to have time to get my truck packed.

River States Truck and Trailer helped me out of a jam when I had a bearing and axle failure on my boat trailer coming back from vacation and 4 plus hours from home. I called and spoke with DuWayne Springer/ Service advisor foreman who assisted me with a tow referral and an overview of what needed to be repaired. On Monday Bob Miskanis who I believe is the shop foreman called me and updated me on repairs and lead times for parts which were lengthy, approx 40 days. Long story short we were able to find parts quicker and the repairs got done in a timely manner. Bob answered my e-mails and calls promptly. Bob and DuWayne as well as their service staff were courteous, responsive, and the quality of the repairs excellent. They all made a bad experience into a much more tolerable and excellent customer experience. Hats off to the entire staff behind the scenes that did my repairs and ultimately left me with a better product than I had. If your near Eau Claire and have a breakdown I highly recommend calling River States for your repairs if you’re a trucker or just a guy that fishes and tows his boat around like me. Thanks River States.

Have all my work done here. Truck was fixed when promised like always. Bill Adams is always helpful with the bill which was expensive. Shop is very helpful that's why I have all my work done here..

Great service no complaints. The best Freightliner Dealership I have ever been at.

GREAT PLACE GREAT PEOPLE! Kaitlyn (sp?) In parts is a consummate professional. She got exactly what I needed right away and the one thing they didn't have in stock she offered to see if any other dealers along my route would have it She is the epitome of Above and Beyond customer service. David and Jason in service are also wonderful. Along with being 2 handsome fellas they were both very friendly and helpful, solving my issues in no time at all. I will most definitely be doing business here again, and telling others about this place, solely based on the customer service I received from these 3 super stars.

Very bad experience changing airbag charge $358 and there is guy working there name david. Is very rude make sure if you go there ask them the charges before they start work

I worked for River States for several years and it was one of the best jobs I ever had. As a technician I learned so much from not only on the job experience but also paid training. They have some of the best technicians I've ever worked with.

Had a great experience, everyone was friendly and helpful. Brought my truck in Saturday morning with def issues, thinking it was going to be a long weekend in a hotel, but they got it in and fixed that day. They also took care of the recall issue. I highly recommend this dealership. Thanks guys for a great experience.

We made a deal, they delayed. I lost 2 days. Will never come back. Keep your word if you want to keep your customers.

Ben is an amazing salesman. Thank you for the true honesty.

Good visit always.

They don't even know how to replace hoses they put my hoses backwards They had me waiting One hour in a 1/2 So they could Do a terrible job..

They did a great job again today!