Emergency Roadside Truck and Trailer Repair is not just another roadside assistance provider in Phoenix, Arizona. We’re a family-owned business with a rich history of serving the needs of drivers across the state. Founded by the Enriquez Family, our company was established with a clear mission: to provide fast, efficient, and reliable assistance to drivers when they need it most.
With over 25 years of collective experience in the industry, we have honed our skills and expanded our services to cater to a wide range of vehicles, specializing not only in semi-trucks but also in various diesel motor vehicles. Our commitment to excellence and our emphasis on delivering exceptional customer care have been the cornerstones of our success.
A total of 16 reviews
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I had a crazy tandem failure under a heavy load. The crew at Emergency Roadside rallied to the cause and got me patched up and rolling again in no time. The entire crew is top notch, but I have to give Rubin extra props. His creativity and welding skills are outstanding! 110% recommend these folks to take care of you no matter what size the job. Thanks guys!
Great experience! My bus was broken down out in a remote location and was unable to be towed, luckily the guys at Emergency Roadside were able to come out to my location and get it started. The bus needed a bit more work, so we drove it back to their shop and they finished the job. They were helpful, respectful, and they really showed up for me and my business. We definitely recommend these guys, especially for larger vehicles and emergency situations.
Title: Lifesavers at Emergency Roadside Truck and Trailer Repair! Rating: ⭐️⭐️⭐️⭐️⭐️ (5 out of 5 stars) Review: I had the misfortune of experiencing a breakdown on the highway, but my luck quickly turned around when I contacted Emergency Roadside Truck and Trailer Repair. This shop truly lives up to its name and provides exceptional service in times of crisis. From the moment I made the call, the team at Emergency Roadside Truck and Trailer Repair was incredibly responsive and understanding. They immediately dispatched a technician to my location, ensuring that help arrived as quickly as possible. Their promptness and efficiency in handling emergency situations are commendable. Upon arrival, the technician wasted no time in diagnosing the problem with my truck. They demonstrated a high level of expertise and skill, efficiently resolving the issue on the spot. I was amazed at how quickly they were able to get my truck back up and running. Not only did the team at Emergency Roadside Truck and Trailer Repair fix my truck with precision, but they also provided excellent customer service throughout the entire process. They kept me informed about the progress of the repairs and explained each step in a clear and concise manner. Their professionalism and attention to detail were truly impressive. I was also pleasantly surprised by the fair pricing of their services, especially considering the urgency of the situation. Emergency Roadside Truck and Trailer Repair understands that emergencies can be stressful, and they strive to provide affordable solutions without compromising on quality. In addition to their exceptional service, the shop itself was clean and well-maintained. It was evident that they take pride in their facility and ensure that it is equipped with the necessary tools and equipment to handle any roadside repair. I highly recommend Emergency Roadside Truck and Trailer Repair to all truckers in need of immediate assistance. Their quick response time, expert technicians, outstanding customer service, fair pricing, and well-equipped facility make them the go-to shop for emergency roadside repairs. I am extremely grateful to the team at Emergency Roadside Truck and Trailer Repair for their swift and efficient assistance in my time of need. They truly saved the day and allowed me to get back on the road as quickly as possible. Thank you for your exceptional service! (Note: This review is based on my personal experience and may vary for others.)
Great service and snacks. These diesel techs know RV'S in little time they had me and my family back on our road trip in no time. Thank you Eli for really taking the time in explaining the invoice!
Daniel is his best tech. Got me fixed in 1 day with my cpc. They helped me out and got it programmed it in one day. They have alot of snack inside while you wait. They got me towed in last night from the highway.
These guys are the absolute best, i was in a crazy pinch my radiator blew up and i needed this truck working the next day. they literally worked through the pitch dark night and there team got it fixed before the next day. have used them many times and im going to tell everyone to as well. thanks again guys youre seriously the best!!!
Great shop , they helped my cousin and I over the road and got us back fast. Replaced radiator and hub, not only will these fix it but they go above and beyond
These guys are amazing! I had a dire situation where I was broke down on the side of the highway in my semi. They came out and diagnosed the problem within 15 minutes and had it fixed within the hour. I am so thankful for you guys! I will definitely be using them again ! Thank you !
The guys really went out of their way to give me the best possible service. I had major trailer problems and at least 6 guys stayed a few minutes after their regular schedule to give me the best options. Time is important and I respect and value it. Thank you guys! You’re awesome
Great people. Fast service fixed my trailer slack adjuster and air tank in less than one day
yo, the service here was effin great! i was given an estimated 2 week wait time from other places. here, they got everything done in 4 days!!! and the people were cool af
I must say this was an amazing experience from beginning to end. The team stayed in constant communication with me about all concerns and walked me through the process for what needed to be done. We did have a mishap, but they responded quickly and fixed it. They went above and beyond and I couldn't thank this company enough for their work. I would definitely recommend.
The only reason i’m giving one star is because i can’t put zero. People seemed nice and helpful and were willing to help us out quickly. After diagnosing the high pressure pump on my 5.9 cummins and quoted me 3200 they charged me 4500 adding extra hours and parts. They broke my filter housing repaired it with job weld when we couldn’t find one then the truck wouldn’t even run. They said it was the lift pump i changed it myself. Still wouldn’t start. They then wanted to charge me 750 saying the injectors we’re stuck. I got it towed out of there and took it to another shop.
Great service , fast transmission work . Can’t beat the prices
Eli, the owner of this shop is a scam artist. My truck broke down and we took it here based on a reasonable quote with a fast turnaround time. We were promised a Saturday repair, the truck wasn't fixed until Monday and then Eli proceeded to charge more than double the quote and hold the truck and freight hostage until it was paid in full. He charged $6,600 to replace a radiator which costs $2,000-$3,000 maximum from any honest person. The insurance could only mail a check for the full amount, they gave him a tracking number and offered to overnight the check and he still refused to release the truck. Eli is a liar, a scam artist and a thief. Avoid these scumbags at all costs!
Great guys fast as heck. Eli and Chris are very great at what they do!!!!!!!!! Good road service