O.T.R.A. Roadside Services, Inc. is a family owned business, an American Dream that became a reality in May of 2013. We started out as On The Road Again Roadside Services in a small back yard shop after the owner James Spires had been laid off by his former employer on January 21, 2013. After many years of working as a diesel mechanic, James had become one of the best mechanics in his industry and realized he would no longer work for someone else. With an extensive background in the mechanics field, James was always intrigued as a young boy when it came to mechanical devices. James began rebuilding a 1966 El Camino at the age of 16. He owes a lot of his knowledge to his mentor and father, James A. Spires Sr. who had been a mechanic by trade most of his life.
A total of 19 reviews
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Absolutely TOP NOTCH. Took my Class A pusher to Hawkeye diesel in Mansfield first. They never called or returned calls, couldnt find the issue and had it for FOUR months. Finally just went and got it brought it here to OTRA. They had it for 3 hours and diagnosed the issue as a bad air filter. Rig runs like a top now, wonder how the other guys couldn't figure that out in 4 months? Communication here at OTRA is amazing. My rig was at their shop for a total of 2 days and I got calls from them with updates at least 5 times
Amazing ASE Certified Truck Repair Service Owned by Veteran James A Spires Jr attention to detail when it comes to diagnosis....definitely get Truck Repair Services for Tractor and Trailer
Tried using thos business a few times, every time my problem wasnt fixed yet charged me and wanted to charge me to look at truck again. 1 problem wasnt fixed and i was given a $250 credit. Today i went for radiator flush and fill went anti freeze i bought myself. Was told by Chris the office manager that was ok. Was charged $ 768 to flush and fill radiator. Did not use my coolent saying thats part of deal. I ask for my credit im owed which i have the email stating Chris replied he knew nothing about the credit and quickly charged my card $768. This business is only parts changers and crooked office manager Chris STAY AWAU AND BEWARE! avoid at all cost Overpriced and DONT stand behind their work!
O.T.R.A. Roadside Services, Inc, quickly and efficiently diagnosed and fixed my semi after it had been derated. Dustin gave me a ride to the nearby Days Inn and picked me up the following morning. Staff, all family members and friends it appears were very friendly, helpful and outgoing. Additionally charges for their professional services were reasonable. After having diagnosed the problem the owner provided an explanation of what was found and available options for repairs. At the Days Inn I encountered another owner operator who had worked with this shop in the past. This man couldn't say enough good things about them. I am glad I contacted O.T.R.A. Roadside Services, Inc and can highly recommend their company. I would gladly return if additional work is needed.
James and Chris were very Awesome. I had a power steering hose leaking and they had me in and out very quickly. Very polite and very accommodating. Definitely recommend.
We were working in the area and had issues with our generator. They got us right in. Diagnosed our problem quickly and got us back to work. Friendly professional service. Keep up the good work!
The first time I called I was having a clutch issues that was almost completely gone. They answered the call over the weekend and I was able to bring it in on Monday as I was still on the road and headed in. I was given a very fair price and the work was performed the same day. I then added more things that I was going to need to be done and they completed all of those items the next day. The service was fantastic, I've had zero issues with what they worked on and this truck is a team truck that runs 7000 miles a week. I highly recommend OTRA and I will only give a review for Companies that I personally used.
I took my motorcoach in for a tire repair. The inside dual on the rear was leaking air slowly. The technicians were very helpful and truthful about the problems. It turned out that the inside dual was leaking at the bead and the hose from the tire pressure sensor to the schrader air valve had a leak at the crimped end of the hose. They did try very hard to find a replacement hose but were unable to in a timely manner. So at their suggestion he placed the tire sensor on the Schrader valve itself at least the tire is monitored this way. And reinstalled the wheel and tire assembly. I greatly appreciate their honesty and will definitely be using them again.
O.T.R.A. Roadside Service, great guys ,quickly fixed the problem My driver find out the receiver make hole in the roof of the trailer and we I after I spoke with Dustin from OTRA we when to the shop location and the guys fixed the hole for a less then an hour. Thank you Dustin and Thank you OTRA
Took my 2005 freightliner in for a bumper repair and some minor stuff. they pointed out some major items that really needed attention that I didn't see. They were very respectful and willing to give me good estimates for the repairs needed. They were fast and knowledgeable in the work preformed. Also the cost for their work is reasonable. They are big on doing it right the first time. I will go back to them again. Geo.W
Needed roadside assistance 2 miles away from there location. Was referred to them by a driver at technical chemical. Called 3 times and left my call back number. Never returned my calls.
Unknowledgeable service techs. They charge mechanic repair prices only to put a band-aid on the problem and send you on your way. They don't stand behind their service and only give excuses when something wasn't repaired properly. I wouldn't ever use them again, i would rather pay to get my truck towed to a real mechanic shop.
they were awesome my truck went down 6/29/2020 I found them on Google the front differential went out they got on it at 8 clock 6/30/2020 got back on the road at 4:45PM 6/30/2020 they were awesome a very nice I recommend them for good service Slim's Trucking Bushnell FL. cleburne Texas
Wanted to thank you for the excellent service I received also for taking me to the Hotel and picking me up the next day and the work was done in a timely manner and if I had a question they answered it very nice people to work with would recommend them to anyone who needed repairs in that area. Thank you again OTRA and also appreciated the courtesy call the following day. Thanks
Fantastic people . Great mechanics. I will definitely use tgem in the future for my truck repair needs .
What you want in a repair facility. The work is done in a timely and efficient manner. The personnel are trustworthy and are very dedicated to doing the job correctly. If you are honest and a good repair facility I wholeheartedly recommend this company.
Go to O.T.R.A. for all my maintenance and repairs. Very honest and knowledgeable. Many long-term employees who genuinely care about the quality of their work. Very fortunate to have them in this area.
owner James a Very good man, very knowledgeable, has been around many years, and knows the trucking industry, and Great mechanic .
Great service!!!! Fast and reasonable!!!! Would love to have more places like this on all TX área when we have a problem with the trucks!!! Very recommended!!!!!
