Super friendly staff! Fast response time with amazing equipment and VERY qualified operator! Pricing was also very reasonable! From someone that uses wreckers to load equipment all the time I couldn't been more pleased! I hope to get the opportunity to work with them again in the future! All I can say is thank you!.

9/16/23 I had a suspension failure on an enclosed 20’ car trailer on I65 SB about 5 miles north of Lebanon, Indiana. I got ahold of Paddacks and after giving the dispatcher my details about the trailer size, length and estimated weight-she told me to expect a two-hour minimum at $150 an hour-which I was fine with.. She dispatched a flatbed that was too short. The first driver-super nice guy-eventually departed and another flatbed (double-axle) was sent out.. the 2nd driver was a younger guy-but also a professional and smart kid and knew what he was doing and picked up my trailer and I followed him the 9 miles to Tractor Supply where I asked to be dropped off at. Mind you-I stood overwatch for drivers-looking over them while they’re were on scene flagging semi traffic away from us near the construction zone and parked my vehicle behind the work area to keep these guys safe.. so-when we are at Tractor Supply-I am put on the drivers phone with the dispatcher and asked for my credit card.. meanwhile-my loaded trailer is still on the flatbed.. I knew I was about to get taken through the wash.. I asked the dispatcher then for the total to which she says “ I have to call his boss”… she calls back and says the bill was $500.. I questioned the obvious increase and she said “it’s port to port”… knowing I was getting shafted I told her to charge my card as I had no time to waste.. mind you-my fist call to Paddacks was at 4am and no more than an hour and 30 minutes was spent by the second driver unless we are talking about the socializing we enjoyed while handling the tow—so I guess that costs money now?.. it was clear I was being made to pay for her mistake with the small rig sent first and then she wants to act like I owed three hours worth of work for them.. key point-don’t give out your credit card until you have been told the cost. Paddacks—you’re a big enough outfit that you don’t need to be robbing people.. this was less than a 10 mile tow and was no more complicated than pulling any other car or truck up the ramp..

I have always had great experiences when working with Paddack's. The drivers are always very professional, but also very approachable and friendly. Very skilled drivers at that, just got through a space with ease, that I thought would be impossible! lol Great job to everyone at the business. The young lady I spoke to on the phone for service was also fantastic. Thanks again!

Ordered a slingshot from a dealer an hour away from our house. We called same day they picked up within an hour and delivered with care. The fee was very reasonably priced. We will definitely use them again! Friendly and prompt!

I would like to thank Tyler for going above and beyond the call of duty. My transfer case went out in my Semi when I was backing into dock door in Greenfield IN. Tyler unhooked my truck and backed in the trailer the rest of the way. His kindness and professionalism took my mind off the bad day I was having. I also am very grateful for Tyler serving in the military as my son also served we had a great conversation on the way back to chicago. I also would like to thank Paddack for the great rate. I highly recommend Paddack towing service to anyone who breaks down they really care about your satisfaction! ❤️??

The tow truck company Mears recommended, Paddack, which my husband called to tow my car to Mears, I feel took advantage of me today Dec. 28. First they called and told me I needed to meet him with the key because it was too tight a squeeze at Mears and would need to be able to turn the steering wheel so I had to pay for an Uber to meet him with the key. The car battery didn't have enough power to turn on to allow for him to shift to neutral so he jump started the dead battery to be able to do that. Once he did that I said, well you can just charge me for the jump start and I can just drive it to Mears literally 2-3 minutes down the road on the same street from where the car was and he said he still had to tow it because that's what he was called out for. What happened was that towing costs more than jump-starts and he wanted to charge more for a service we didn't need. Next time I have a dead battery, I'll be using jumper cables to jump start it myself and either having Autozone recharge the battery or just buying another battery at AutoZone and installing it myself. The tow truck company left a very bad taste for the whole experience.

The lady who set my tow up was super friendly. The tow driver arrived within the hour of setting up my service. Mike was the driver he was extremely nice, efficient, and most of all took extreme care loading/unloading my vehicle which I appreciated so much!!!! Definitely will recommend to anyone needing their services.

My vehicle was damaged by debris in a construction zone. Contacted AAA and my own insurance company for a tow. Neither were at all helpful. Was put in touch with Paddack's, who responded immediately and had a tow truck at the scene within 15 minutes. The tow was quick and professional. Highly recommended.

From dispatch to delivery, we were very happy. Took good care of our car, we're more than fairly priced, and great service. Will be first call if we need again.

Location is not 24 hours so remember when you get towed and it’s on a Friday,Saturday,Sunday or a major holiday remember to add in the surge rate fees of getting your vehicle out and a possible long waiting time to deal with customer service window assistance.

Excellent service! Knowledgeable, efficient, affordable and good people. Needed a tow and they were quick and professional. Highly recommend them.

Jacob, Miah and the entire Paddack's team are great to work with. They are always professional and quick to respond to our ever increasing requests - on very short notice. I highly recommend that you call them for all your towing & hauling needs. Great to do business with!

Scott Childs was my driver today, he was excellent, very professional, knowledgeable and customer oriented. A positive reflection on the company.

Drake was literally the best towing specialist I’ve ever had. He is very good at what he does, and took excellent care of my vehicle. Would definitely use this company again.

I truly recommend them they were fast and on time- and professional. The driver Mike went beyond to make sure that our tire was out and relapsed. Thank you so much.