Thank you so much for the quick response and towing my 18 after she got hit. I HIGHLY recommend them!!! My trailer was towed to their yard until another truck could come and pick it up. Super nice people, friendly atmosphere, professional, definitely KNEW what they were doing! Huge shout out to Odie who towed me out to our Allentown, PA Terminal with your brand new Kenworth Boom Wrecker. Great guy!! Made a stressful situation much easier!!! I WILL be recommending you all to my company for future tows!!!

Wow, I did have a broken line a damaged hubcap and Justin not only fixed, he did an amazing job like it was his own truck, clean and neat! GOD BLESS THIS YOUNG MECHANIC. On my next road service I don't want no one else than Justin, he is the best!, This like Him make a company great!

B&L is amazing! They truly saved my day... My truck broke down on a trip from Virginia to Upstate New York for an important once in a lifetime medical conference. They sent a tow driver immediately, scrambled to diagnose a broken/rare starter, found a replacement and fixed it in less than 3.5hrs! I was back on the road in time for the conference... I could not be happier. Special kudos to JOSE who was the face of the company as the tow driver. He was polite, professional, funny and kept me calm and at ease. He put me in touch with some of the managers (WAYNE and PATRICK) who heard my story and jumped to the rescue. I can not thank you all enough. You all deserve praise -and a raise! ? ?$? Thanks again! Zach

Driver Kenny was absolutely amazing. This is the second time he has had to tow my vehicle. Car gave him some issues but he worked it & got my car where it needed to be. Also he arrived quickly & updated me on his arrival. Very prompt. Very professional & super courteous!

“WARNING: Stay away from this place! I can’t fathom how a company like this is allowed to operate. They are essentially thieves with abysmal customer service. The reason my daughter’s car had to be towed there was that it was on the parkway, and that’s where they exploit you. Once your car is in their clutches, it’s a nightmare. They refused to let my daughter retrieve her belongings until she paid in full for their services. On top of that, you have to decide what to do with the car right then and there. I ended up calling a junk car service so I could at least get some cash for my car because B&L doesn’t offer any money for your junked car; they simply take it to a local junkyard. When I arrived to pick up my car with the company that was taking it, I showed up at 8 am. Even though there were people in the office and the yard was open, they insisted I had to wait until 9 am. This rule is posted in their office but not online, which can be confusing. You’d expect some leniency, especially considering I had driven 2 hours to get there, but NO, THEY DON’T CARE ABOUT CUSTOMERS. They were shockingly rude and unprofessional. Finally, after waiting for another few hours for the outside company to send someone to take my car, B&L still took a significant amount of time to release my car. They told us, ‘Please hurry up; I don’t do this kind of stuff back here. Just get the car and go.’ Another example of their rudeness and unprofessionalism, which seems to be the norm here. STAY AWAY!

We called a tow truck, but they didn't give us towing assistance. We drove to their repair shop and replaced an air bag. When we checked out, they charged us for a tow truck rescue fee. When we were leaving, they closed the door. They refused to let us leave and forcibly charged us a towing fee of 300 yuan. They are really bad towing companies. For us truck drivers, driving trucks is also a very dangerous occupation. They are making easy money from us. Their hard-earned money, their employees are very good, but the boss is very evil and keeps asking the drivers for extra fees. I am just posting my personal experience and hope that the drivers will avoid this place and not be deceived again.

I needed some equipment to be towed out of the mud. They told me the price was around 950. and I agreed. They came towed me out. After they left I realized that I had to be towed in another eight feet out. I asked him if they could please return and pull me the distance out. This was a local tow by the way not far from their office at all. The man on the phone told me I would need to pay him another 700.00 to get them to return.. I couldn't believe the bad business. That just says a lot about the character of the owners of this business. The staff and the driver was great. But I would recommend elsewhere Due to character of the owner very Stingy.

My experience with the B&L Recovery & Towing left me frustrated and inconvenienced. After my car was towed, they insisted that I needed to be physically present at their premises in NJ to release my vehicle. This requirement was highly impractical, especially considering the significant distance involved. They showed no flexibility or willingness to work out an alternative solution, such as allowing a trusted representative to pick up the car with notarized consent from me This rigid policy made the retrieval process incredibly burdensome and time-consuming. If you're dealing with them and you're not local, prepare for a challenging ordeal.

Towing service was great. The service department service supervisor WAYNE is a stone cold CROOK. I could have brought a ECM myself for $2600. They brought ECM for $2400. They charged me on my bill $3600 if that's not robbery then what is it? I don't recommend doing business with them.

B and L has great service the dispatcher was able to send out Justin the mechanic on Labor Day to help me figure out why my truck wouldn’t start and instead of giving up he went out his way to test everything to figure out the problem. Justin showed me, an owner operator that there is honest and genuine mechanics out there. Thank you Justin for your help.

Employees like Dennis are what make a business reputable. We lost a wheel trailering a boat 100+ miles from home. Dennis was extremely kind, professional and helpful, from the moment he showed up. I have never posted a review of anything before, which goes to show how thankful I am for the services provided by B&L and the kindness of Dennis in our time of need. Thanks guys! (but I hope I never have to call you again :)

This company is trash when it comes to communication I had them tow my car off the parkway and although the driver was nice when they dropped my car they damaged my bumper and muffler been trying to call and talk to them about it keep getting the run around it’s been over a month and can’t talk to manager or owner no one it’s always empty promises we will call back or call back the next day and still nothing

Please beware when using this company. When they towed my vehicle and charged me ridiculous pricing for storage and security , when my car was returned all my tools were out of the vehicle, my petrol was looted out, my brand new Audi battery was exchanged for an old bmw battery and upon repairs it was also found that they tried to weld my exhaust off my vehicle. Horrible service to pay for.

The driver Jose came to my rescue when I accidentally got my car stuck. My car was in a ver difficult spot to get out. Jose was patient and careful with my car. He was able to get my car back on the road quickly and did not damage my car in any way. I am so happy with this tow service. If I ever need a tow again I will definitely be calling B&L tow and recovery.

Theifs they stole alot of things from my car including a carbon fiber shift knob and they damaged my gear towing my car costing me a 1000$ don't ever call them for your own good don't believe it then u should try them pc of garbage business

Dennis was amazing. My daughter’s vehicle was disabled 7-27-21 and he showed up with a smile during an intense experience on the Parkway. He answered all our questions. He was very helpful. Highly recommended. Thanks again for everything.