Intra Heavy Towing & Repair is a top-tier towing company that has been providing reliable towing and repair services to customers in and around the NYC area for years. Our services are available 24/7, which means that you can count on us to be there for you whenever you need us. We take pride in providing exceptional customer service and ensuring that our clients are satisfied with our work. Our company specializes in heavy-duty towing and recovery, and we have the equipment and expertise to handle any job. We provide towing and recovery services for tractor-trailers, buses, and other heavy-duty vehicles. Our team is made up of highly skilled and experienced professionals who are dedicated to providing quality service to our clients. Whether you need a simple tow or a complex recovery operation, we have the resources to get the job done.
A total of 21 reviews
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By far the best experience I have had with any roadside/towing request. My vehicle was disabled in a parking garage and used AMEX roadside assistance to request a tow to mechanic. The first company they sent could not do the job due to the clearance of the garage. They, then, contacted Intra Towing and within minutes Mike called me to confirm and get more details about my situation. He understood the environment based upon my description and sent a "low clearance" specialist, bet you didn't know there was such a thing. The gent was Manny and was a very likable, knowledgeable and skilled person. A true rock star. I have never experienced such warm service from a towing company. Literally was shocked. And...before anyone asks, I have never had any interaction with the company or employees prior to this.
Terrible service called to inquire about a towing service and was hung up on purposely by phone rep.
I called this place about a ticketed vehicle blocking my driveway, and the only response was "no we don't do that no".
This has been the most superior towing experience I have ever encountered. The customer service was excellent and the response time was less than 30 minutes. That is unheard of in a large metropolitan city. I had the pleasure of speaking with the owner/manager in my process and he was so compassionate, knowledgeable and customer centered. I highly recommend this company for your future towing needs. You won’t be disappointed! D.J.
Looked my key inside, I contacted this company and they came to the rescue, They were highly professional and excellent demeanor. I needes extra information because my car had a lock issue and the guy was informative. I would recommend them to all my friends for towing or any car issue. Highly recommended. Great Service.
Great Service! It's really great when you wake up and find your driveway blocked, it sort of becomes a tidal wave of inopportune moments. I called 4 different places until finally "Intra Towing" answered my call with a real live voice! They towed my blocked driveway within minutes! Awesome response time, and great service, I was clear to go to work in less than 10 minutes. Thank you!!
$208 for a tow and delivery 2.4 miles from pick up. Was a bit later than was told and price wasn’t given until after my car had been picked up and there wasn’t much to do about it then. Also have cash ready! To charge card they take a photo of your card and your id.
Very nice and efficient towing company. Had a loser block my driveway; he was summoned right away and I contacted this towing company and within no time they arrived and cleared the entrance to my driveway. Definitely recommend their services. Excellent!
I’m writing this review to get someone’s attention. On January 1 my son called to have his car towed because he had it parked being that he just purchased it and it caught a flat. The tow truck guy comes and hooks the car up only to make a sharp turn and damaged my son Benz. Now we have been calling the tow truck guy on his cell phone after he begged my son not to call the cops and you know what he’s not answering and texted my son saying he would take care of it but has been hiding. But if we have to go to the company every day with the cops someone is going to take care of this. It’s not fair
I feel bad having to tow vehicles who block my drive way. But people need to respect people’s drive way. I called and within 30 minutes they came. No car in sight. I highly recommend. However i hope they don’t charge high prices to take your car back out?
I called this company to tow a car off my property, they told me no problem. To give them 30 minutes or less. I called 2 hours later. They forgot I even called then told me to call a different company and the truck got rerouted. Completely unprofessional
my car was over heating on the west side of NYC Intra towing was very helpful and did a fantastic job of getting my car towed to Rockland County upstate NY. Abbott the tow driver was extremely helpful. Highly recommend and they are not a rip off with high fees.
Had the pleasure of working alongside this tow company. Very accommodating, very friendly and extremely personable. They are punctual and adequate towers with good experience. Definitely recommend!
Best company in queens highly recommend and when you call ask for Manny he will make sure that your car is taken care of.
My car was down and I called them to send me a town truck and they were great to come as soon as possible and manny the driver was awesome
These guy’s are great, they work very fast! Definitely recommend them to anybody that needs a tow
Damaged my car bumper while towing me to my destination. Paying for repairs now because of them
Excellent service. Very helpful and quick to resolve issues.
Fast towing and reliable rates and service.
Berry bad took $522
horrible service. not recommended at all!!!!!