Stuff happens. This is as true in life on the open road as it is in life. You never really can plan for exactly when the unexpected breakdown or service need will happen. That’s why it’s a good idea to have a trusted towing service on speed dial in case the need arises. Calling a towing service to transport your car in an exercise in trust. As a customer, you want to have full confidence that the towing service moving your vehicle has the experience, the equipment, and the coverage to provide the best customer service experience. With over 25 years’ experience in the Charlotte Metro area you can trust your local Top Dogz Team of full-time towing professionals to move your car or truck quickly and safely – all at a price that’s extremely competitive. Top Dogz Towing proudly serves the Charlotte metro area.
A total of 19 reviews
I had an accident and needed accident recovery services. Top Dogz Towing was there promptly, providing accident recovery and 24/7 roadside assistance. They truly saved the day!
The service was very friendly. They all are very skilled. Got my car repair done within few minutes. I'm happy with their service and recommend it.
The service was very friendly. They all are very skilled. They gave me back my car in no time.
Wanted to leave a kind review for Billy at Top Dogz Towing. Helped my oldest boy when he got a flat and fender bender near UNC Charlotte. Super patient and worked with the cops so he could avoid a ticket.
Ramel and his boyfriend was very unprofessional to the point I had to call the police . they harassed the walmmarr shopper and her boyfriend because of where they were parked. The proceeding to tell me I had to pay an extra $59 to tow my car which was not stated when I paid my $80 over the phone . He argued with us the whole time , even when I tried to pay the $50 he stormed off and said he was refunding my money. I call the office and Debbie answered ; she seen no fault to what he had did or how he acted , she was very rude and unprofessional !!! I advise you guys to never use this service ! I will be going tomorrow to get a copy of my refund because they are not trust worthy!
Today I needed a tow truck. The driver was very professional and kind. I would definitely recommend to anyone.
Sorry to say I've needed a towing service 3 times over as many years and have used Top Dogz Towing all 3 times. The price is affordable, there's no hidden charges, and they show up on time. There might be a 4th or 5th so I have them on speed dial.
I called this company after my Jeep broke down in the middle of an exit ramp, the guy told me the price and said he would be there in about 45 minutes. After waiting an hour I called to ask how my longer it would be and after ringing several times he didn’t answer. So I waited another 20 minutes and called again and that time he cleared my call and sent me to voicemail and all calls I made after that were sent straight to voicemail! I also text him a couple times, once asking how much longer, then asking if he was coming. No reply!! My last text was to inform him I would call someone else and to thank him for wasting my time and not being professional enough to let me know he wasn’t coming!! I had to call another company and they were there in less than 10 minutes!! Terrible customer service and professionalism!! Do Not Use This Company!
Got stranded at Lowes with my baby girl and started freaking out since we were in the cold snap here. The driver said he’d be there in 5 minutes and lo-and-behold he was. I’m not sure if I got lucky, but we were on the road within 10 minutes of placing the call. Terry was the driver. Not only was he fast, but he was super courteous and even helped us find a good repair place near my apartment. Highly recommend you call them in a jam. Thanks so much for your help!
Called too dogz up to have a strangers vehicle removed from my driveway. The person that answered the phone was pleasent, said it would be no problem and it would be about 30-45 minutes before they got there. I called back an hour and a half later to check up and see if someone was still on the way, no answer so I left a voicemail. No call back in 30 minutes, so I called back again, this time my call was denied after 3 rings...called back...Same thing..it would ring a few times and then hang up. The y never showed up, called me or anything. I get that it's not public property so you probably don't give 2 craps. But don't lie to customers, be honest and if it's a job that you just don't see happening....tell the customer. Now I will never go to this company for any towing service, will never recommend them, and talk get these 2 stars. Only reason it's not 1 star, is because at least the guy I talked to was nice over the phone.
Wanted to leave a good review for these fellas. The dispatcher, Daren, was so friendly and helpful even with the late hour. The tow truck driver was prompt and also friendly. I would recommend this company if you need a tow in Charlotte.
Top dogz towing service is the best. I’ve had to use them twice, and each time they’ve responded quickly and were able to communicate via texts as well. Super-friendly and had some experience / advice with some of the repair places in Charlotte, which I ended up using with success to repair a radiator issue..
Great service, although the price was a little higher than the others I had called, however they said they'd be able to get to me within 45 minutes. They came exactly on time (45 minutes) even tho there was rush hour traffic. Also gave me a lift to a car rental location uptown.
I was stuck on the highway with a broken wheel and they had someone out there to help me almost immediately. It seriously only took 20 minutes for the tow truck to get to me! The driver (I didn’t get his name, unfortunately) was very helpful, patient, and careful with my car. I’ve never had a tow company show up and get me where I need to go so fast. Thank you so much!!! You guys made a very stressful situation a little bit better for me!
Gave me a quote when I told him my situation. Told me to call back in an hour cause he was towing another vehicle across town. When I called back changed the original quote and denied it when I told him that it wasn’t the same as he originally quoted me. $10 extra and gave me attitude in the parking lot when towed my vehicle away. Asked him for a receipt so I could turn over to my car insurance and gave him my phone number and email and they never sent me anything. My guess is this dude just pockets the money on some of his runs. I will never use these people again as a service and I will tell anyone my opinion of this business if anyone asks
I was out of country for work and called Top Dogz Towing after my girlfriend’s car wouldn’t start. Literally NO ONE would answer the phone after 8:00 except for this outfit. Quoted 45 minutes, and were there within ½ hour.
Called these towers after my clutch went out on I485. While it took a little longer than expected, they were quick about their work, and recommended a wrecker that had new camry clutches cheap, which saved me time and $$.
Towing has got to be one of the harder jobs out there, so I have to commend the driver of this towing company (Top Dogz) for being extremely polite and on time. I would recommend, and use again if stranded in Charlotte (God forbid!)
Quick service and a better price than I was expecting. Pretty impressive considering it was during rush hour. Randall was my truck driver. A solid good ol’ boy who knew what he was doing.