update ur website. i have a flat and they wanna charge me a crazy amount just to get it towed down the street. keep in mind it says tire changes on their website. i asked a simple question and was givin attitude. $160 for a 4 min tow is crazy. save your money go elsewhere.

Brittany is the nicest lady to deal with 10 out of 10. The response time to get a loaded flatbed picked up and taken back to there yard was 10 out of 10. The tow truck driver himself was super professional and did a great job 10/10... Pricing was fair as well 10/ 10..... I rarely write reviews on here but these people were so great. I felt the need to put this recommendation out there...

I needed to have my car towed a very short distance. I really felt the situation was difficult and wasn't feeling very positive. Called and spoke with Erin who was amazing and made me feel so much better. Set up a time and Woody came out to tow the car. Timely, personable, professional, he was great. Wonderful customer service from start to finish. I highly recommend!

My tow truck service was excellent, i had Mark and he did an outstanding job from the time he was on his way, he kept me well informed all the way until he arrived. Wasted no time in getting me hooked up and where i needed to be, keeps his vehicle clean and well maintained. Very professional nice guy just doing his job to the best of his ability. Highly recommend these guys if you're ever in a tight spot. Keep up the good work.

The customer services was good and quick, however the driver Michael was just plain rude to me. He was agitated and yelling at me, at one point telling me to keep quiet. If I am to pay $400 for a tow the least is to be nice to me.

My car had stalled on a busy frontage road in Austin when Woody pulled up in front of me. He asked me if someone was headed out to help me and I explained that I just got off the phone with roadside assistance. He was happy to hear that, but didn’t like that I was sitting in a dangerous spot, so he told me to get in his truck so he could move my car to the nearest parking lot while I waited on help. He didn’t ask for any money, he just wanted to make sure I was safe. I’ve never gotten that kind of help and kindness from any towing company and I could not have been more appreciative. I will be calling here from now on!

I was fortunate enough to meet with the owner of the company today. I purchased a 2002 Ford Explorer from craigslist and low and be hold it stopped working on me after I went to get it inspected and get the title transferred to me. Obviously it was a frustrating situation. I made the call and was handled with professionalism and down home care from the start of my call all the way until he dropped my vehicle safely and in the same condition. These guys are great!! Will definitely spread the word and use them in the future.

Had a unique issue with a boat delivery and needed to move two boats off of a flat bed semi and put them onto an actual boat trailer. Called a couple of other companies and they refused. Woody came out, assessed the situation and got it done with no problems. Definitely knows what he is doing! Saved me time and money! Would definitely recommend them and will be calling them exclusively in the future! Thanks Woody!

WOW!!! Woody Sizemore was so awesome - he told me he could get a small truck wrecker into an underground garage to deliver a wrecked car for me. His expertise in the handling of his equipment is amazing and if I EVER need service again, I guarantee, I will call these people! He kept in touch every step of the way so I didn't have to wonder where they were. Thanks to Jeff, too, who worked magic on that same vehicle to wriggle it out of the tight space it was in, in the first place. Woody made me feel like a valued person right from the start, and for that, I greatly appreciate.

Wow what terrible phone etiquette. I am surprised they are still in business. Update...The owner must be mistaken. At no time was I confrontational. I asked them to come to my place of business to remove a car that was abandoned. He said no and put down the phone on me without having the decency to explain why or even offer an alternative. That would have been good customer service but I guess this business is does not know this.

Got a flat on the toll portion of North MoPac around rush hour and after trying and failing to get roadside assistance through my insurance I called Austin Towing. The original estimate that they gave me to get someone out was around 60-90 minutes so I said "no, thank you" and kept calling around. Well, just as I had given up on getting towed in under an hour, they called me back to see if I had been helped yet. A truck had just come free 5 minutes away from my location and they came to pick me up right away. The driver Brian was friendly, kind, efficient and funny which is appreciated in the situation. The cost for around a 3 mile tow, at rush hour, with some toll road charges was around $100. Give these guys a call if you find yourself in the unfortunate situation of needing a tow.

Wow! We reached out to these guys with a short notice requirement, and he showed up within the first hour of their window. He was in and out in less than 5 minutes with a fantastic price (even less than the quote!). They're call the Best for a reason!!

Amazing experience our driver was Gilbert he definitely is the man. We needed to get to a shop that was closing less then an hour and he got us there fast. He was reliable and friendly. If ever need a tow (which I hope I won't) call them and ask for Gilbert

Johnny on the Spot. Fast response. 13 years of experience proved itself last night. Wet grass and soft earth found the nose of my truck in a STEEP ditch and it could have flipped. No problem for these guys. Worth the price and the tip. Highly, highly recommend. RTDIII

I run my own business and clearly recognize and greatly value service that aims to solve problems thoroughly and well. My experience with Austin Towing Company and in particular Trey is a good example of this. He spent additional time, energy and care to move an unusual object with great personal value from a difficult location. He did this in the heat, without complaint and without pause until it was managed. It was an exemplary effort that indicates a culture in the business that takes pride in their work, holds people in high regard and is fair in business practices. I don't move things often, but I will call on them in the future when I do.

Called almost an hour ago. Was told a wrecker would be dispatched to my location “right away”. Chose this service because of the “no delay” claims on their website. 20 minutes ago I called to see what the deal is and they said they should have someone out in 15 minutes. If I had known I was going to spend an hour sitting on a residential street, I would have called someone else. It doesn’t seem like this company wants your business.

Always using ATC from now on!! I was stranded in the center of town at 8pm when I called them, and an older gentleman sent one of his drivers down to me from where he lived in Round Rock. Even though it took him half an hour to get to me, they only charged me $200 flat to tow my car up to the arboretum AND drop me off at home afterward. It was out of their way, but they didn't want to leave me stranded, so they made it work. Brian with Eagle Towing (a sub-company or partner?) came to get me and was very friendly and really knew his stuff. He'd been towing since he was 15 so he took care of everythig smoothly and quickly. Thank you so much for amazing service and going the extra mile!!!