SAS Towing and Recovery Inc. is the perfect choice when you need quality towing and recovery services. With 10+ years of experience, we know what it takes to respond quickly to resolve a wide range of auto problems at the roadside. All operators are licensed in the state of Texas and are highly trained to ensure that the job is done right the first time. We guarantee that our customers will be satisfied with the quality of our service from the first call to the last.
A total of 16 reviews
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Called,. Was quoted $260. called my people to get everyone on board with an appointment time then called back to schedule and was told $285. 2 prices from the same person for the same thing in less than an hour. "This is what the system is telling me sir". What's the system going to say when you write the actual bill? I won't be there to find out.
Highly recommend Cedar Park Wrecker Service! After being stranded for over 3 hours by the company (H&H Towing and Recovery) of whom my insurance has a Roadside Assistance contract with, Davison with Cedar Park Wrecker, arrived within 15 minutes and apologized for the wait. Very polite and understood that we still had a long drive ahead of us. Thank you Cedar Park Wrecker Service for helping us when no one else would.
I experienced a malfunction with my vehicle off of Parmer and 1431. I contacted several places, but neither had drivers in the area or were booked solid. But SAS was readily available to help me. And, the tow truck arrived promptly; in 20 minutes or so. Chris was extremely helpful, efficient, and courteous. He was inviting, held great conversation, and even suggested a few repair shops in the area. This was a great experience and will keep their number handy if I'm ever in a sticky situation in the future. Thank you, SAS!
The receptionist was helpful and polite. The driver Leo was fast and very friendly. Good prices too. Changed my view on towing services.
The driver Chris was super friendly and had great customer service. He showed up in less than 30 minutes after I called them which is unheard of. I would recommend them to anyone who needs a towing service. Thank you!
The deiver Chris showed up fast and was very friendly. He even gave me a ride to the mechanic. The tow truck was clean and nice. Im very happy with the service.
Got stuck behind one of their trucks on 1431 between Marble Falls and Lago. Did 35 the whole way. Guy had a line 40 cars deep behind him. It was 3 PM April 17. Dude just drove straight past 2 slow vehicle turnouts..
Lol. Your receptionist is incompetent. Called to see if you guys were available to send a tow, she goes “are we supposed to?” We go, “if we pay for it, can’t you?” She goes “I don’t know we don’t have any information.” That’s the whole reason we called. I’d review your front line if I were in charge of this business.
Tara was wonderful and thoughtful on the phone. Dustin the tow truck driver showed very quickly and was quick to load and deliver my vehicle to the destination. Both individuals were very professional and I appreciate both of them for making a stressful situation easy to get through.
Chris was fast, super kind, respective and made the whole process a little less stressful!
Not a 24 hour service as stated. I tried to use this service last night and was told I would have to call back this morning as they would not have any trucks until then which wasn't going to help me. I explained the situation and my confusion on what was said to me and was met with a rude lady on the other end of the line who hung up on me in mid sentence. I was in the process of apologizing for my misunderstanding and had stated there was no reason to be rude when she hung up on me. I was talking calmly and not cursing or anything. Just trying to understand the next steps. And instead was met with this. Definitely horrible customer service at this place, at least in the middle of the night.
Everyone I interacted with at SAS Towing, especially Amy, was terrific. Having to have your car towed is never pleasant, but with SAS they made everything a breeze. Really appreciated their help.
Called and the dispatcher was friendly, courteous, and had a truck sent quickly. Within 20 minutes, Dave showed up. He was friendly. He was professional. Most of all he was efficient and the whole transaction took less than an hour. The fee was reasonable and we knew the cost up front. We’ve used this service before and have had good results. Today we had GREAT results. I would recommend this company.
Terrible drivers!! Would never use their services seeing how they drive
My daughter's starter went out in her car. Dustin showed up ahead of schedule than first reported by my insurance company. He was cordial, efficient, thorough, and explained every step he was performing. I would recommend Dustin to anyone in need of his service!!
My god. The man that picked up the phone (I presume, owner) is so unbelievably rude. I called this company after frantically dealing with a jarring car situation. Before I could even say a sentence, I was greeted with a long sigh. I asked a question about towing rates. He responded back very reluctantly. Okay... I really thought he had a back hernia over there with all the agonizing sighs that was spewing out. I wanted to confirm the prices once more since plenty of numbers were being thrown out throughout the conversation. I was responded with nonetheless condescending remarks. Highly unprofessional. If you are considering their services for your car, I suggest you research for ANY OTHER options if you want to be treated with basic customer service. There are plenty of other great towing services within the area that will make your car experience much more delightful! I cannot speak on behalf of the drivers..