Road Runner Wrecker Service is focused on working with motor clubs for roadside assistance, insurance companies for salvage hauling and secondary towing, municipalities and police agencies for incident handling, construction companies for heavy equipment transport, private property customers for parking enforcement, as well as towing for the general public. With its wide range of services and expertise, Road Runner can tow and/or recover any type and size of vehicle while also performing short and long distance transportation for vehicles and heavy equipment.
The company motto is “Dedicated, Professional Service”, and its stated mission is to provide quality service from the initial phone call, to its professional and courteous call center, to its innovative dispatching process, to the servicing of the vehicle by trained and knowledgeable drivers, and finally to its streamlined billing system. The fleet includes heavy duty wreckers, rotators, landolls, lowboys, multi-car carriers, various light duty wreckers and flatbeds, air cushion recovery units with trailers, loaders, bobcats, and much more.
A total of 15 reviews
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Jose did an amazing job carefully transporting my no ground clearance, 1of 25 2022 ZL-1 Camaro convertible!
a week agoNEW Shawn and Michael were above and beyond the expectation of an ultimate tow experience! Once they arrived, it took them no time to efficiently and effectively get me and my car to our proper destination. I would recommend them a million times over. Very cool also, felt like i met them before.
Roadrunner is an excellent emergency roadside service! Bryan M went far and beyond to assist me in a time of need last night with a Blow Out many miles from home. With their affordable prices I was able to get home with a tow from Bryan M! My insurance covers 20 miles and I had to pay for the other 10. I am very happy with the service provided. So I thought I'd give this gentleman and honest review and he is amazing and I appreciate all the work you all do at Road Runner Heavy Duty! Kudos to you all! Keep up the good work!!
This is nice place not like photo you see. Very nice front person and for repairs ( truck wash too) but they gave me estimates $400-500 for repairs but I got bill about $800 !! Well. I have to pay to get my truck back. I paid!! But not fell good about estimates $400 to ….. $800 !!
So right off the bat I know that most people aren't happy with towing companies. They are doing their job and it's a thankless one. But the folks here weren't helpful at all and we were being nice the whole time. 1st problem was that they were making us remove the car from their lot when the car was parked in a way that it couldn't be removed without damaging our car and the other cars in the lot. Feel like they were hoping that we did. After many attempts, they finally moved a car out of our way to clear the path. 2nd issue, they put a sticker and writing in paint on the windows which is a terrible inconvenience. I would stay away from this company if you have the option to. If you have to work with them, good luck to you.
This place rocks! Very professional and kind. They were able to send someone out shortly after calling. Mark came out and fixed my tire. He was awesome! Thank you so much.
The company looks decent, but the people that works there are very rude, cocky and unprofessional. You ask them a question and they just trying to be a smart as*. You ask to speak to a manager and it’s even worse! The guy won’t even let you speak and he will just be rude. With the experience I went thru I can give this people 0 for customer service. Their prices are an extortion legalized. $350 for tow, 35 dollars per mile, $175 for just to make a call to the DMV totaled for 5 days they ended up charging me $1,200 hundred dollars. So yeah they are legit croocs over here. Don’t ever use their services.
The driver was quick and professional and managed to get my Tesla enough power so I could open it up. I truly appreciate the quality service
Got run off the road on a Sunday morning. Called at least 5 other places. They answered the phone when no other company did. They quoted quickly and came when they said they would. Great service and nice people all around
Cash was phenomenal. Courteous, knowledgeable, and efficient. He is a great representative of your company!
I'd give negative stars if possible, these thieves dented my girlfriend's low mileage '95 325ic when they towed it the night of November 12 with a parking pass dated 11/10-11/12 and bent my driver door breaking into my Civic SI to release my ebrake the same night. Take your business elsewhere, they don't care about you.
Road Runner did a good job. Called with the pick up and destination address, got a quote, tow truck came and did the job. Would definitely use Road Runner again and recommend them to others.
Jose was amazing. He was extremely patient with me despite standing outside in very hot weather. He was exceptionally kind, i greatly appreciated everything he did!
I’m a a resident in Herndon, Virginia where this company road runner comes into the neighborhood at night and in the morning also that is praying on the Citizen making cash flow from taking residents car out of the parking lot so they can cash in on $180 are $150 per car that they pull off the lot cavalry management have a contract with this company that they are basically taking advantage of the tenant and the consumers and so I feel that this business that this company has with the HOA, which is making profit from the tenant is illegal and will be taken up in court.
Just tried to tow my neighbors car out of their drive way at 1am. Merry Christmas dirt bags.
