Called tonight and talked with (ANDY) if its not Andy I apologize. However, he did an amazing job trying to source and airbag part number for our Diesel Repair Shop when we had an emergency truck and trailer here with a busted bag. Greatly appreciate the follow through, friendliness, and drive to actually help!!! Thank you so much!

Great service & good trailers. They really helped us out when needed. Ask for Johnathan!

One of their drivers almost rear ended my car in Indiana. The driver was driving way too fast in a construction zone, driving too fast at night, & obviously not looking ahead. Probably distracted driving!

Great place ,wonderful service and great people ! I needed to replace my trailer bumper, I’m on ELD ( electronic logs) so time is very important and these guys got me in and out with in 3 hours,( mind you they had to cut off my old bumper , weld the new one on and they painted the new one . Everyone else in the area “Aurora,IL” had a two day waiting period. These guys are the best and I have been driving for over 10 hrs and it’s hard finding good people and service like these guys!

Great place! Very friendly and knowledgeable people here!

Consistently good service, fair pricing across the board. It has a family-run business feel but clearly they can cater to my team on a nationwide basis. They went above and beyond for me. PJG

Bought 2 trailers from Sara at ILOCA. First one was a New 2023 Fontaine Step Deck. The Second one was a used 2020 Fontaine Flat Bed. Bought it sight unseen. It was everything that Sara had promised me it would be. If you are in the market for a trailer, I suggest you call Sara at ILOCA.

Came here to get replacement parts for our 2019 CIMC Vanguard reefer trailer. The guys here are very nice and helpful. Parts are priced cheaper than what I can find online. This will be our go to place from now on. They do repairs too but they are very busy and backed up, otherwise we would've had them do the repairs.

DO NOT trust this company!! They have zero customer service skills and I’ve had the worst experience with them. They will pull you’re credit putting an inquiry on your report regardless of how many times you tell them you are no longer interested. This company will just waist your time. Take your business elsewhere! P/s Jim is the worst Clearly you would rather spend all your time responding to reviews rather then fixing the real problems. You're mentioning all the success of your company but writing long essays on all negative reviews it's not going to keep you successful for too long! How about trying to reach out to the customers and actually figuring out what really transpired and what the reason is for them to write a negative review. I had also referred a friend before my complete experience and well he’s also unhappy with your companies customers service, another unsatisfied customer get ready to write another long unhelpful response. Something “successful” companies do is strive to have satisfied customers your company should try that!

Mike, we have returned some trailers but never received invoices for any of them, can you please send today if possible, thank you? Please send invoices asap? Anybody want to respond to this ? Kenya, can you email me all of the invoices or at least a statement of our account from February to current date. We are billing our customer and not sure if we have the invoices and/or amounts to do so. Anything on this, I need to bill our customer, thank you? Hey still nothing on this? As I mentioned before, we are trying to bill our customer. It’s amazing, you guys ran the most extensive credit background I’ve ever seen but fail to send of few copies of some invoices, why is this so difficult ??? Enuf said.

My company reserve a trailer, when I arrived for the pick up they told me to wait them to fix air valve, and it's more then one hour waiting! why they didn't fix it when we call them for reserve!!!

Every time I’ve been into the shop or the service center, I’m greeted quickly and am able to get back on the road in a reasonable amount of time. I don’t understand these reviews about the credit check complaints. ILoca didn’t give you bad credit. You did that to yourself. 5/5 stars. Would highly recommend.

I find they're biased towards people of the unvaccinated stature to me a little bit rude it would be nice if in this day and age people wouldn't press their emotions on other people's daily goings about!

They are nice until you close the deal. I bought a 2017 Vanguard Trl. In 2016, brand new. 3 mont later I noticed uneven wear on tires. Called Iloca and got appointment. When I came there they told me it needs Alighnment. But before that, two different mechanics from different shops told me this is bushing problem, not alignment. Anyway, I dropped trailer and Iloca spotter took it to the shop. 1 hour later I received it back. When I asked person at front desk to give me a alignment measure report, he said “ We don’t give to customers those reports” Sounds very strange and weird to me. I think, they did nothing to my trailer. Although they charge me for “alignment “ 138$. Trailer is 3 months old. After that I met many drivers who have Vanguard from Iloca and they are suffering from the same problem. I told all my friends and I'm telling you, guys: don’t by Iloca trailers, or you be fooled as me. I spent $$$ to replace tires and fix the problem. Iloca’s warranty is on paper only!???

If i can give these ppl 10 stars i definitely will... Mike is a great salesman and he has helped me countless times.. great family oriented business and will take care of you.. i will continue to do business with them..

This place is charging $100.00 to get an estimate for a repair. Estimate will simple given to the insurance company, it would just take 5min! what a waste of time to go to this location. If they charge $100.00 for an estimate, I can't figure how much they would charge for a repair. Good luck guys!

Nice organized trailer dealership. Friendly sales staff. Nice parts and service department.

What a RIP OFF i lease trailer for a year and a half they charge me 1300$, for a tires wear and one of the tire was almost brand new but still measurement was pretty much the same for all of the tires And is nothing you can do about it