Nice truck stop on right place if you have doing shipping. You can stop here gets everything you need. Even at night you will get a parking.clean shower. They Wendy’s 24hours.

Had a horrible experience this afternoon at pilot in Rio Rico. My husband and I are on the road constantly and therefore we stop and take showers at all sorts of truckstops. However, this was the worst one by far. The employees were unbelievably rude they were knocking on the door, telling us to get out the shower 15 minutes after we got in. My husband is handicapped and it takes him a while longer to shower considering this and hi had to help him so it takes me a while longer as well. They have knocked on the door. I don’t know how many times already trying to tell us to leave and to my knowledge there is no time limit on the showers. Horrible experience DO NOT recommend going there go across the street to loves!

Nice spot parking is tight so get here early. Clean showers.

Scales waiting too longer line no parkına space always

I am afraid of going to these travel centers because they sell 86 octane. That is bad for most cars

Good Servic clean restroom, friendly staff

I shop at a lot of places because they are convenient. Some places I don't because I have had horrible experiences. I can tell you that pilot off of exit 12 has earned my loyalty and I will exclusively come here it is because the service is better than anywhere else and the employees love the customer and their job.

Bathroom needed to be cleaned looked like no one took care of it all day. Bare shelves as they were out of a lot of product in food area cooler. Pj fresh food look old and dried out. Employees rude with bad attitude. I think they forgot who pays their salaries it wasn't for the truck drivers they wouldn't have a job to be ignorant to some of them is uncalled for. Coffee area need attention too!!! And self grind coffee machines have their lights on saying they needed to be clean. Out of lg cups and area was dirty needed to be cleaned badly. Also No tea for hot tea, which was very disappointing. This pilot need much improvement. With how bad the coffee area and bathrooms were definitely makes you wonder how well they clean the showers

Worst gas station in rio rico, workers even manager weren't friendly

This location desperately needs to put an “Exit Only” sign at the end of the truck exit. Myself & others were entering through the exit causing total chaos. Trucks are also exiting through the entrance causing chaos for those trying to get up to the fuel pump. It’s frustrating to see this because it just feels like this huge corporation that makes billions of us, just doesn’t care. They should. They should care that their lot is running smoothly. We already are so stressed out that coming to a truck stop is our rest haven. But when it’s set up like this location, your blood starts to boil before you can even park. This location needs attention!

We love the pilot truckstop. Sometimes it can be while a lot of times it can be congested for fuel specially, on payday or during the weekends no disrespect to the pilot station but I’m glad that they are opening a love right Across The Way to help alleviate the congestion at the fuel pumps however, I have a bad feeling traffic is going to be murder there when loves opens updown pilot is always been our main stay

This place is constantly out of change and says they can't give any. Since 2020 COVID coin shortage. 3 years later, the only Pilot I know saying they have no change. Here is an idea. Instead of charging me 7.73 or 5.14, charge me 7 and 5 even instead of asking for 8 and 6. I work for those cents and I don't feel like just throwing them away to a multi-million dollar corporation. Other than that, low staffed, huge queues and the only good thing about it is Wendy's which has the same change issue. It is clean though. Which amazes me. Hopefully the Love's will have change when they open.

One really bad location, scales do not work with the app, so is a head ache, transflow scanner is always broken. And that guy Eduardo is the worst attendant ever, instead of relating the comments from PAYING customers to management he demands good mood and smiles for the deficient service and begins an argument.... I can not wait for Love's to open

Only major truck stop I saw in Nogales. 2 CAT Scales and a 24 hour Wendy’s.

This is the cleanest Pilot I have ever been to. From the main store, showers, restrooms and outside. Steady traffic in and out but quiet. Very friendly staff and attentive.. Shout out to Angel for being a great employee. She was amazing and super friendly.