Starting with one location in 1958 to becoming the largest travel center network in North America, we’ve never lost sight of what’s important – taking care of our guests! At Pilot Flying J, we believe it's essential to give back to our communities that have given so much to us. We are committed to supporting local, regional and industry non-profit and charitable organizations. From the beginning, our founder instilled a spirit of community and philanthropy into our company. It is our privilege to give back by supporting causes that are important to our business and communities we serve. We encourage our team members to be active in their communities, whether that is volunteering or being there to serve first responders after a natural disaster.
A total of 16 reviews
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1-24 the early morning hrs the 2 employees working each get a star they are very nice n helpful. Especially the guy that cleans the showers. He's great at his job, but u can only do so much when the showers have mold from bad venting. They really need to be re-done. Pilot should be ashamed to allow anyone to shower there. Our towels, clothing, n bags were all wet from not having proper venting. The fan is a disgusting joke. My husband slipped cuz the floors n walls were wet. We were sweaty just trying to get dressed. I couldn't get the moldy smell out of my nose once we left. I get it. We live on the road n have been in some bad ones but never have been so disgusted that we will NEVER stop n shower there again. This has to be some kind of health code violation!!
Made multiple purchases from store ,ordered from Arby's. Took a nap after driving for 6 hrs awoken to employees banging on my window saying I can't stay there. Had to drive an hr to another pilot to rest . There was hardly anyone in the parking lot was 3:30pm on a monday
I’m a regular at this store. I visit the store several times a day. It’s a pretty nice store and it’s always very clean, but the employees are sometimes not so friendly! They can sometimes be rude and very impatient with customers and with each other. I’ve witnessed the tall skinny early morning maintenance guy that drives the golf cart be very disgruntled at customers and employees at time. I’ve even seen this same employee at the store when he’s out of uniform being disgruntled at other employees. It’s not all of the time, but sometimes. I don’t know if he’s coming to work drunk or if he’s just having a really bad day. Either way it makes the visit very unpleasant when you have to come in to an environment like this. It’s not professional or welcoming at all.
I'm impressed with the turnaround the GM is making at this location. I arrived at 2200, and found that the reserved spots were occupied. However, I had paid for a spot using the Pilot App. I notified a Pilot employee about the situation. Within minutes, the manager was outside checking parking receipts! 2 spots were vacated and I was able to park. This PTC is making an attempt to be better, lot is clean, store is clean, and maintenance issues are being handled.( There was an issue with restrooms and showers, but repairs were being made at midnight.)
I was there for an interview today, ( 11/30). It went rather well. They have an Arby's restaurant in there as well as a retail store where you can buy all kinds of different things. It's really a very good place to visit as well as getting something to eat for snacks etc. They really have all kinds of things to eat, like burgers an pizza, by the whole pie or a slice. They have prepackaged sandwiches, salads, an all kinds of drinks to keep you hydrated.
Well lit and bright gas station with Clean restrooms and showers, the store has all necessary goods even they have variety of Florida souvenirs , t-shirts . It was a great pit stop for us on the way to tampa
Clean and friendly truck stop. There are tons of food options, which are always fresh. I like the cookie dough bites for lo g road trips. This location has a PJ fresh, which serves pizza, salad, etc. They also have an Arby's
Clean store needs more showers and needs more truck parking! It more parking for reserved than free parking!! Be fair with it we fuel with y’all!!
I come here all the time! The staff is great, the manager Howard always greets me when I walk in, the bathroom is always spotless and most importantly the coffee is always hot! Best gas station in the area for sure!!!
Lack of hot or warm food. One night there is, next 2 nights, there isn't. Inconsistent. Slowly becoming the worst Pilot on Florida. . Gr
Looks new and clean. Food looks freshly prepared. The Arby's has great sandwiches.
Awesome place. Very clean and inviting. U get anything here. Food, fuel and rest.
Everything is overpriced and the cashier overcharged me on top of it. Upd: my credit card info was stolen and used for fraudulent transaction through Jpay (some prison system). I suspect this business to be the source of theft. The cashier was a black lady, don't remember the name.
The staff super friendly. Very small and if your lucky enough to get a spot you'll get blocked in by steering wheel holders.
Lots of people but no one working, the bathrooms waiting to be cleaned and no one takes care of it, this place is terrible
Decent enough for a small Pilot, but the lack of any laundry was an issue. Would not 34 here again