At Pilot Travel Center 171, we pride ourselves on being the premier truck stop in Illinois for all your trucking needs. Conveniently located, we provide comprehensive trucking services including fuel, dining, and rest facilities every day of the year, around the clock. With over three decades of experience, our dedication to excellence in trucker facilities has never wavered. Our facility is equipped with everything truckers need to rest, refuel, and refresh, ensuring a comfortable and efficient stop on their journey.
A total of 15 reviews
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Small Pilot. The parking lot could have been bigger. But overall the service is ok. The showers are quite clean.
Always great first restroom breaks, Coffee and Cinnamon. Limited vapes. Ckean facilities. Friendly staff.
Nice place,,Friendly staff in the night,,, Very clean bathrooms, it is an excellent truck stop to take a break ???
They have really delicious meat loaf here. Get it as a dinner plate, and add mashed potatoes and gravy and mac and cheese. Oh my, so good.
Showed up last night after delivering to sygma 15 miles away. I stopped here before delivery to reserve a parking spot because I knew it was going to be a late night. Delivered, and came back to see all the reserves full. I wasn’t gonna let some entitled driver think they can get away for parking in a reserve and not paying when I did. I was tired and had no patience. Talked to the staff here and they were gonna go out and see who paid and who didn’t. Luckily for a driver someone pulled out of a reserve spot and I was able to take it. But other drivers were also waiting for reserve spots. Bottom line I appreciate the staff for doing something about these type of drivers who park in reserves and don’t pay. They do enforce their parking here so stop trying to park and not pay. Also cops patrol here regularly and one just so happen to be in the store when we were discussing the parking issue. There’s four to five other truck stops on this exit. If you don’t wanna pay if there’s no free spots go somewhere else. This pilot is fairly clean, enough room to maneuver, has a hot deli like most and friendly staff. Bathrooms get a little dirty during the late hours but pretty clean during the day.
I really liked this Pilot. I have nothing bad to say. For the 1 star reviews. Food at every truck stop is expensive. Use your points on your pilot rewards card. That’s how I pay for my food and the other 1 star. Many truck stops are full after 4pm. 2pm if you’re on the east coast. Plan accordingly. But this place was clean and open. I actually sat and had my coffee while watching the news. They also have healthy options. The salad was really good. And the workers were friendly. No complaints here. It’s not the biggest pilot tho. So keep that in mind.
2-20-24 Very nice store! Good selection of coffee! Many quick to-go food choices! Cinnebon. Dunkin. Hot and cold food choices! Very clean store with friendly staff.
Feb 6th 2024 5:00 am. It was the most disgusting shower I've ever been in. The cashier seemed extremely annoyed she had to walk away from the counter to unlock the shower door. The toilet was covered in pubic hair, the sink had left over spit from brushing teeth, and the mirror looked like someone popped their pimples all over it. Never again
So when a cup from pilot brakes in your hand while youre driving your semi and that causes an accident is it alright to sue pilot?
This is the best truck stop I've ever visited! We accidentally locked ourselves out of the truck and every employee here help us! The manager, cashier, maintenance man,, absolutely amazing people! Plus, we ate dinner, rotisserie chicken was fresh and tasted wonderful. The showers were the cleanest I've ever used and the water was good and hot, great pressure. We will definitely be visiting here every chance we get. Great job everyone, thank you for all if your help and hospitality.
Great pilot with great staff and they have fresh diner at the kiosk and showers are clean.. 1 star less because parking is cluttered
The Worst Spicy Chicken Wings Ever, Overcooked Burnt $8.00 Dollars for 5 Wings Just Plain Horrible ?
Easy to get in to, and plenty of room to park. Reserve is particularly easy to back into and lots of room between rows. This is a very quiet little Pilot and amazingly clean. We didn't see any potholes to speak of and the only trash we saw was in a ditch away from parking. Plenty of trash cans which were emptied overnight. The employees are extremely friendly and professional. They have multiple varieties of food. Buffet, a hot rack with the regular fare ( plenty of choices there), and salad and fruit. The store was extremely clean, bathrooms exceptionally clean and great coffee in the morning! A bit of a flustercluck at night when everyone wants a space, but typical for any Pilot. This is one of those little gems owner operators will like as there are places to park that are out of the way which lowers your chance of getting your bumper removed! Didn't fuel here but the line moved quickly. One thing that was really nice was this Pilot was quiet. What I mean is there was no loud music blaring in the restrooms and no constant directions to "move up after fueling", which it seems steering wheel holders ignore anyway. Just a great little Pilot.
Very clean, including bathroom's and showers. Friendly staff. The ONLY thing that I found fault with was that they put conditioners in their water. If you didn't know...whenever you shower and your skin feels slimey or like you've been washing in lotion...THAT is water conditioner. The only other thing that I did not like was the staff at the McDonald's right across the way from the Pilot. Very rude. Dark green Marines like myself should avoid this particular Mickey-D's.
Pretty sad. Got here at 3pm. A ton of open parking for semis. Where do they park?? In the driveway. No one seems to care. No one enforces any parking rules. Maybe just park in the pumps, or on the scale. Heaven forbid emergency vehicles might have to get in here. The sad part is, NO ONE CARES.