Very friendly and professional service! I needed a tire changed while on my 10 Hr reset break. Walked right up and got right inside and was completed in 45 mins and very professional staff! I will be stopping here again

New service department is fantastic, pulled in at 5pm to have steer tires swapped out and I was done at 6:05. Everyone was super friendly and the price was more than fair, thanks!

Parking lot was clean and no trash… the guy doing clean up does great job… not sure why this stuff is dropped and taking up truck parking …. No food to eat at 3am subway closed no hotdogs

I ordered a steak wrap at Subway and when I check my receipt she charged to steak and chesse sandwich. Prices on menu and online is same and about $4 different between wrap and sandwich when I walked back for refund employees behind counter claim this isn't Subway and we are owned by One nine and that's how we charge for number 1 sandwich if I ordered it on wrap prices are same. so moral of my story is be careful ordering food here, they charge what they want not how much the price of the food is

Haven't been inside yet, pilot sign gone off the large highway sign, still shows on internet search as a pilot. I'll upgrade my review to satisfactory. The inside is better than expected judging by the outside. Still typical for pilot these days compared to Loves. Just by the appearance from the parking lot it looks like a lot of other smaller privatized ethnic managed/run truckstops. Shop all closed up even though the parking lot is a fair size, I doubt this location will ever be as busy/full as it probably once was due to the condition of the place, and lack of amenities, meaning repair shop, truck wash etc. Sad but typical.

It has very big truck parking lot . You can get parking even late nite. Best place to stop

As mentioned before about Pilot Travel Centers , it has everything you could possibly need for supplies for a road trip. Food, GPS gadgets, sunglasses, beverages, thermal dispensers and storage coolers, fuel and even restroom also shower facilities. Cashiers are friendly and fast! The place is impeccably clean. I would recommend these travel centers to everyone who are taking road trips.

Devin, Cody and Jerry are just fantastic. They care and it shows. I stopped here a few months back and every time I roll through this neck of the woods, this is my place. Clean showers. Fully stocked food. Lots of parking. Thanks guys. See you again, soon.

Usually this place is absolutely perfect. The bathroom was not clean that time :/ sorry guys. It's my job to be honest.

Store is okay. But the subway inside it sucks.. I got like 3 sprinkles of lettuce on my sandwich, which was supposed to be toasted and wasn't. Among just being rude and not putting hardly anything on it.. never again will I go there.

Stopped here for a restroom break today, and thought I would buy some lottery, the machine had some out of stock spots and one being the one I wanted to purchase, so went to the register for change cause the machine only accepts bills up to $20 which is fine, I ask the cashier for change and ask if they sold tickets at the counter, she said only power ball and mega millions, so I ask if they could replace the ticket I wanted to purchase cause it was empty, the cashier ask the lady in charge if she could refill it, and her reply directly towards me was " when I get time I'll fill it but it's going to be a while" with an attitude as she walked away with a cart on the floor that was empty, I get your job may be stressful at times but without customers your job would be nonexistent, and if you can't handle the stress and strains of being in that position you should step down and let someone with a little people skills take over...

Im more impressed with your ability to find good employees that were very kind one afternoon. When you have a broken down ride , you meed more than just physical health, the mental health works like a constant nightmare to never make sense of.

After buying what I need. The checker asked if we were from out of town. I said that we were. She explained to us that a accident had been noted on the interstate. She said you may need to visit the ladies room before you leave. I thought that this was very nice of her.

Great location. The staff were amazing. Showers clean. Store clean and well stocked. Big clean lot with lots of parking. Great customer service.

Cleanest travel center with the nicest staff,especially the Manager. Very Profesional Like

Got my fuel, went in to well stocked store, with clean bathroom.

This stop has what every truck stop has and is always clean, but my rewards don't work at any of the Kentucky pilot/one9/flying j locations, including this one...so loves it is.