Pilot Travel Center #261
Company
2.7
15 Google reviews
Services
Services
  • Premium Wifi
  • ATM
  • CAT Scale
  • Check Cashing
  • Showers
  • Game Room
  • Money Orders
  • Public Laundry
  • Truck Parking Spaces

Contact us

Working hours
Working
Monday-Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
About Us
About Us

Starting with one location in 1958 to becoming the largest travel center network in North America, we’ve never lost sight of what’s important – taking care of our guests! At Pilot Flying J, we believe it's essential to give back to our communities that have given so much to us. We are committed to supporting local, regional and industry non-profit and charitable organizations. From the beginning, our founder instilled a spirit of community and philanthropy into our company. It is our privilege to give back by supporting causes that are important to our business and communities we serve. We encourage our team members to be active in their communities, whether that is volunteering or being there to serve first responders after a natural disaster.

Feedback
Feedback

A total of 15 reviews

Reviews of our users
Reviews

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Antwan Smittie
3
Antwan Smittie

Typical Pilot that has to serve all walks of life, so shouldn't be harsh about much. Male restroom is a bit close quarters, but not unusual for one of large chains. Plenty of parking for location along I-55. Stocked well. I added to trucker path app, so I'd return.

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S A
5
S A

Very clean store with professional and friendly staff, with a Taco Bell attached to store that has good food with quick friendly service. The truck parking lot is laid out pretty good and relatively easy to get into spots. Showers are very clean, fresh coffee and not sure if they’re pet friendly. Also there’s is a truck shop a cross the street.

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Joy Applewhite
2
Joy Applewhite

For a crowded truck stop, this was a very small Pilot. The restrooms were small although fairly clean that resulted in long lines in a tiny space. There was a slight cigarette smell in the area that I could not pinpoint.

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Latara Moore
5
Latara Moore

Like I said several times before customer service can make or break a place for me. whenever I first came in I noticed that there were some things that needed to be done around the store, but others were exceptional. All of the prices were comparable to any other store. The store was clean for the most part. Very well organized by staff, very well lit, the bathrooms were decent, it's conveniently located, and overall the customer service was excellent! I would recommend to anyone needing to stop for gas food or just a bit of conversation. Ayanna was my cahier and she let me know about savings and sales they had. She was amazing along with her college who helped her bag our items. When I first came in I was a little upset. But they laughed and joked with every single customer and it made me feel welcome and safe. All of the customers were just as happy as I was with coming to this store. Stay safe ladies. Thanks for a wonderful shopping experience.

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Al Franks
2
Al Franks

Card readers on pumps do not work, restrooms disgusting, cash register line seven people deep… all of that plus when you prepay for fuel they have to hold your card plus ID, let you fill up them come wait in line again to finalize the transaction. Highly recommend just skipping this place and going to the next station.

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marcos valencia
1
marcos valencia

Possibly the worst pilot I have ever been too. Restrooms smelled and were completely disgusting no toilet paper or seat covers barely even had soap dispenser that barely worked. Had to shower once I stepped into the room I seen dirty towels from the last guy who showered there on the floor and toilet was not cleaned and I paid 18.00 for that. Do not stop here discussing and employees could care less.

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Askme Later
5
Askme Later

Friendly staff. Showers were good, the water pressure is just not that good. (1/18/23) They are currently replacing the diesel pumps for trucks , so some of the pumps are down .

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Derek Waltman
4
Derek Waltman

Overall it's another gas station clean staff was ok plenty of inventory and many drink choices coffee, cold drinks. Not a bad stop definitely been to worse places but this one is alright. Staff was fast and friendly. Not a bad location easy to get to.

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Michael Grosso
1
Michael Grosso

No wonder Loves is beating Pilot at every turn.. cheaper fuel, free parking, and I have never seen a love's bathroom this gross before. Never. Whomsoever is running this place should be fired.

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Mariah Tillis
1
Mariah Tillis

Has mold in all showers on ceiling and shower stall and old water build up also a build up of dirt and other things. There hasnt been any avaliable tissue the past few times I've had to park here I try to avoid parking here

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Trucker_Kg
1
Trucker_Kg

This has to be the nastiest pilot I’ll ever been in as a driver. I was here a few months back never showers here because I showered earlier. This time I had to stop here. I was going to take a shower and went inside after they just cleaned this shower for the 2nd time and it was still nasty. Pilot needs to step in and fix a lot of stuff with this place

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Transportation Professional
1
Transportation Professional

Rather leave good reviews for ppl but just can't with this place. This pilot is so useless it's not funny. Better off showering with a bottle of your drinking water. Pressure in the showers is damn near nothing. Food is terrible with a bunch of ppl wondering around while showers are not cleaned with the previous persons towels all over the floor amongst other things. Trash not emptied either. Close this spot down and come back when you get a better pilot for this location...

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Mike Haskins
4
Mike Haskins

I travel frequently and do a lot of driving, so I typically make a point of finding Pilot Travel Centers along my route to stop at because I know they typically will have clean restrooms and plenty of food and beverage options. This one is no different. Well-stocked store, bathroom clean, and plenty of coffee. The attached Taco Bell isn't too bad either.

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victoria clark
5
victoria clark

Large parking lot,the Cat Scale located at the front entrance(? excellent)!! Saturday really busy women restroom are lined up??Clean store and clean surroundings,typical Pilot lots of snacks to choose from and accessories 4 ur cell phone, selection of dvd??Have u seen the "NASTY MAN"???,man leaving his nasty bottle of urine at the parking lot,or his gallon of urine against the curb!! That's him the NASTY MAN!!!

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The Fluffy Show
1
The Fluffy Show

Very nasty pilot. These people have no pride. Showers were nasty, nit stocked, molded and cold. Bathroom were gross and not stocked. Instead of cleaning and stocking your manager was at the registers talking about who was in the band the Beatles.

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