Love’s Travel Stops is the nation’s leading travel stop network with 644 Love’s locations in 42 states. Founded in 1964 and headquartered in Oklahoma City, the company remains family-owned and operated and employs more than 40,000 people. Love’s provides professional truck drivers and motorists with 24-hour access to clean and safe places to purchase gasoline, diesel fuel, fresh coffee, restaurant offerings and more. Love’s has over 430 truck service centers, which include Speedco and Love’s Truck Care locations. Love’s and Speedco combined is the largest oil change, preventive maintenance and total truck care nationwide network with over 1,500 maintenance bays and 1,200 emergency roadside vehicles available for customers. Love’s is committed to providing customers with “Clean Places, Friendly Faces” at every stop.
A total of 17 reviews
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Disgusting fuel islands. We truck drivers are on the clock, standing in filth while fueling our trucks and then getting into our "homes" with this nastiness on the bottom of our shoes. How about ya'll pour some urine (cause that's what's in DEF) and diesel on the floor at your cash registers and work all day, then go home and track that all over your home! It is despicable! Obviously no one has been out to clean the fuel islands in some time, cause not only are they an EPA inspectors dream, but there is broken glass, DEF crystals growing. The bathrooms were clean and the staff polite. Also, how about putting some big bold numbers at each pump?
I sent them an email and asked them to print my papers for me. They kicked me out onto the street! I asked for an explanation, since I don’t understand English well - they just laughed at me! I'm not going to visit the Loves truck stop in the future! and I don’t advise anyone to do this!
Do not buy diesel here-it will plug the filter. I used to fuel here 5x a week1,500+ gallons a month. .I would replace the fuel filter every week to ten days. Now I fuel at another Love's and no problems. The trash cans are usually at or overcapacity. If there is a bucket to be found,it will probably be empty of washer fluid. The night staff is unpleasant and doesn't want to be there. They could use 1-2 more staff. Nothing on the rollers at night. The parking lot at night is always overcapacity. Many,many bobtails.
I love loves, but quite a few of the staff at this one were very rude. Walked up to the subway counter and was ignored for 3 minutes while someone took temps of everything but never even acknowledged my presence. My wife had a similar experience at the Wendy’s counter where the employees were too busy chatting to even acknowledge she was there. It took forever for her to even order.
This store manager is a white fat guy, I was purchased food and disel over there. Usually truck fuel pumps first pump will be #17.I am an Asian. I got my loves loyal membership diemond status. I go a lot of loves truck stops. This one probably is worst one in the United States. I want give 0 star for this store manager and their team. I just want to separarte my food order and fuel purchase. And store manager said we can not do it. So I said just keep my food here I will pay later with reward points after fueling. When after fuel, back to counter try to pay my food, the old white lady with glasses said they throw my loves cup with drink away. And tell me to grab my food again because they already put them back. Do you believe nowadays customer service be like this at loves truck stop in Missouri. If you like their attitude just come here for these arrogant people and their attitude. I do not want to say racist people still in here. But the store manager is arrogant and indifferent and treat you like they don’t care about what you think. And he also said we can not finish your order if you still yelling on us. Why am I yelling) without a reason? this store manager is unprofessional on customer service but he really good at playing game.
I'm getting a little annoyed with this Love's. Lately, when I pay for my gas at the pump, I have to go inside to get my receipt. I find this very annoying as it defeats the purpose of paying at the pump. I shouldn't have to go inside. The people working inside at the counter don't seem to concerned. They provide flimsy excuses like "oh the receipts print double and run out of paper", or "the machines are like men...not reliable". Love's please fix your technology and pumps so the receipts print outside!
Complete nightmare just to try to get a scale ticket. Now most of a truck stops problems are the result of uncaring unprofessional drivers that just simply do not care about the next driver. but just needed a scale ticket and to leave. Scale down and it took me a while to get out but went to the quick trip before illinois on 270 and was out of there within minutes with a scale ticket. I hope i do not have to go into this Loves again.
First loves shower that I’ve ever questioned if it was actually cleaned before. Parking is always a nightmare also with lots of drop trailers and local day cabs
I have been to many Love’s travel stops but i can say this one have the best employees and restrooms & showers are clean all the time ?????
Mathew and Henry in the shop are the best, pulled in 30 minutes before closing with a bad steer tire. These guys jumped on it with out hesitation and got me back out on the road, come here if you want to see Love’s employees who care about us drivers!!
This is how LOVES Shop employees do for little over an hour when the Manager is gone or Boss is gone. Sat over an hour just for a PM to get done. This is what the employees were doing
Jason you are a very bad employee and you cause problems to your customers. Today I didn't buy gas for my truck from loves because I wanted to make a purchase with my card number and you wanted the card itself. You gave me a problem that I never had with any loves. By the way, I'm a premium member.
Stop here recently, after filling up with 87 octane I noticed a obscure sign saying that it was 15% ethanol. The sign should have been close to the select button. To add insult, the price was that same as other stations in the area with 10% ethanol. I do not intend to fill up here again due to the 15% ethanol.
Worst place and you try calling them and no answer. Eventhough there standing next to the phone while ringing. Trust me i called them while in the store and no one picked up. Rude attitude and the restrooms smell before even entering.
Staff keeps the place clean. Gas island is large and has lots of space. There is a semi trailer area on the opposite side from the car/light duty truck side. This Love's has been a nice stop for several years. The staff at both the convenience side and the Wendy's are friendly and efficient. The selection of items is plentiful. As a matter of fact, last time I was in, they were selling "pocket size" fishing rods and reels. This is always my favorite station for stopping.
Clean and staff is helpful. I bet the bad reviews are trying to keep people out of this gem!
"Red" the manager was so awesome to our Diamond bus stop..and every employee! Thank you!! Clean and fantastic ?