Starting with one location in 1958 to becoming the largest travel center network in North America, we’ve never lost sight of what’s important – taking care of our guests! At Pilot Flying J, we believe it's essential to give back to our communities that have given so much to us. We are committed to supporting local, regional and industry non-profit and charitable organizations. From the beginning, our founder instilled a spirit of community and philanthropy into our company. It is our privilege to give back by supporting causes that are important to our business and communities we serve. We encourage our team members to be active in their communities, whether that is volunteering or being there to serve first responders after a natural disaster.
A total of 15 reviews
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Disgusting showers ??? Naaaah man come on now , I never seen a shower this old and nasty at any other truck stop , all this money we spend there man and y’all can’t even afford a good looking and clean showers for this drivers out here that’s hustling non stop , come on man we spend millions a week there for fuel and food but when we need a little clean place to clean our selfs this is what I found , a motel shower looks better than this come on now man I have to put my bags and shiit in the floor cause I used that one chair for my clothes come on man
I love the environment of this Pilot travel center! Darren and Rachel ways have a smile on their faces and I believe they like/love their job! I haven’t used the showers…so, I do not know what those are like. Overall, the store is very welcoming. (Yes, I work at the Subway, but this is honest answers.)
I have never seen a pilot close and it’s not on the website. This is bad service we don’t have fuel and time to waste coming to your pilot.please remodel those nasty shower and restrooms you guys charge customers over double price for merchandise as lease you could have a well maintenance store.YOU GUYS HAVE TO DO BETTER!! It’s not professional to use hand written signs. Even if you machine are down you can still let people use the restroom.
9/2021 The cashier was nice. She was super friendly. She was busy running the register and maintaining the store. Great Job to her. The store looks good. Everything was stocked and filled. I see other drivers complaining about parking, it’s nothing the store can do about it. Just find some where else to go park. It’s apart of pre-planning your trip. Try to get to these stores early to get a parking spot. But my over all experience was great. Everything was clean and organized. Now the Wendy’s sign was kinda of confusing ?. I thought it was on the inside not next door.
I took a shower and there was a small bar of soap in my shower, there was so much water on the floor it actually looked like the toilet was leaking, and there was tooth paste in the sink. The cashier needed an attitude adjustment like the customers were a burden to take care of and I'm glad I cook in my truck because they DON'T WASH THEIR HANDS after using or cleaning the bathroom. Mind you I'm handicapped I have a legal placard registered to me and I get told by a lady that because they have 1 handicap parking spot I have to pay or leave, by law there's supposed to be 1 handicapped parking spot per every 20 spots. I definitely won't be back. Now I understand why my company stopped using Pilot and Flying J's. The only reason I even gave them 1 star is because the maintenance guy was nice enough to find me a parking spot. I don't know his name but I do know that he was well mannered and respectful.
Miss Rachel earned this review she's a very rude sour person. It's sad that foul people have jobs like having to deal with customers she should stay home and find another job. I understand that people have bad days but don't take it out on other people.
My experience here wasn’t good. Gross showers, tights spaces making it hard to back in, no traffic direction in Peking lot. And lack of trash cans around the property.
I like this place around it has a Lowe's McDonald's Taco Bell the sheets and inside as a Subway and Dunkin Donuts Express now one thing I completely dislike is the entrance of the fueling truck area it is very uncomfortable. If you're coming in here to do a cat scale check twice because it's a little uncomfortable to get there because the entrance to the diesel is sideways. The donuts are amazing everybody should have a double chocolate?.
Rude old woman at the cashier I bought little thing there then I realized that was not the one I wanted then comeback immediately less than 5 minutes to exchange the stuff I wanted then she refused to exchange she kept telling me this is none refundable I was not not even asking to return I didn’t want to argue her I left and stopped another pilot they happily exchanged what I wanted and bought there more stuffs
This is why I don't like this pilot. This driver is parked for his break in the way of other truck drivers that need to use the scale. Pilot management doesn't even care that he's there. Plus the fact he's not even in an assigned parking space. Parked all up on the side walk and has.
Worst pilot I've ever been to. Showers are nasty...customer service sucks...not enough parking...the place is dirty. Save yourself the headache and go somewhere else This was a review from 6 years ago, clearly nothing has changed. Was walking to the shower when I witnessed a dude shoplifting a power inverter. Ghetto nasty dump, one of the ladies working thought it was more important to jaw Jack with some dude in the aisle rather than checkout customers. The shower is absolutely disgusting ? ?????, shaved hair on the sink, ? ? afraid I might contract a disease just being in the place! ??♂️??♂️??????⚡️⚡️⚡️ never again, I'd rather have to drive farther to my delivery than ever come to this dump again
Worst and nastiest pilot and gas station in general I ever been!!! Please Don’t use their showers they’re not clean man and women hair all over the room, shower, sink and floor! Actual shower is tiny and not cleaned for customers to use! Don’t touch anything lol gas station has a little dining area for subway I guess but it’s also really dirty. Table not wiped trash all over and on the floor as well… just void the inside if you can!
Great like any other Pilot. Very good smell when you walk in because of Subway.
I'm pretty sure their showers were stolen out of a 70s spaceship. Very cramped and not really the most clean. But will work on a tight jam. Parking is the worst here as well. Be careful you don't get stuck at the fuel island. Lol
Not a bad place, typical j/pilot, it's a place to park. I added some drone photos.