As far as truck stops go, this one is pretty nice: clean drinks area, plentiful dining options, and a big inventory of useful items. The service is notably different. Truckers and travelers who stop in regularly are warmly greeted while first-time car driver customers are treated in a perfunctory manner. Minus one star because there is no diner, though.

You can expect to pop into this lovely TA at 3am to find no one at the counter. Stand there for somewhere between 20 and 40 minutes until a shadowy l shapely young women(guessing), comes out to tell you there's a 4-8 hour wait to replace a tire. Empty shop, and clearly not busy but no worries! We don't like to work! Better luck somewhere else?

Friendly staff and most of the time you can find a parking space. But, the ladies restroom smelled really bad and was in desperate need of a good cleaning. Your only food option is Popeyes (no thank you!) because the other two restaurants seemed to closed. ALOT! Loved their dog park! My little one really had a good time playing around with a couple of her buddies!

Well I typically don’t ever see myself ever giving a location one star as you gotta be able to find something that was good. However besides the ambul and of parking that was available and people saying that it wasn’t which was slightly annoyin, I couldn’t find anything else to report great. The lot is not very even making most parts be part of some type of door angle which can make for an uncomfortable night of sleep. Sure wasn’t very stuck with either snacks or drinks however the beer cooler was extremely stocked which seems to me priorities need to be a little different at this location. That being said the shower wasn’t very clean either there was some type of white tacky residue all over the wall and floor. Although the promise on the wash states that you get two sets of towels one bathmat this clearly wasn’t the case in my shower. The water seem to only have two temperatures blistering hot or cold can I get it to be warm for the life of me. As far as water pressure goes imagine holding a hose with your thumb on it and just having it shoot out at you all erratically that was the extent of that shower. One other thing I typically don’t do Is speak about the hygiene of customer service. The attendant who assisted me seem to have some type of severe dandruff and I’m not talking the dust particle kind I’m talking the glazed caked up chipped kind that you would see at the bottom of a donut bag. Now again typically I wouldn’t say anything however twice I purchase something on the way into the shower and I’m on the way to shower I want to approach the cash register he dusted his shoulders off towards me and I just thought to myself obviously you know that you’ve got some type of condition going on what makes you think it’s acceptable to do such this gesture. Furthermore this individual is also preparing the hot food items which means there is a potential if not I’m almost certain that some of these flakes are falling in the food.

These guys and gals were great. I came in to get pm and an inspection. I didn’t wait long and the guys in the shop was very patient and kind to me. If I’m ever back in the area and need some help with something this will be where I come back to. Thanks a lot for all of your help and patience ❤️?

Nice place to get a shower, very clean and the people in the building was nice. Will definitely recommend if you are looking for a nice establishment then TA Travel Center is where you should stop.

Service with a smile. The ladies were so joyful when I entered the Store. As a female trucker we look for service and just pure kindness! Way to go TA

This is pretty close to home for me so I do tend to stop often. The staff is always friendly and willing to help. I cannot honestly say I remember a time when the store wasn't clean. They stay on top of that. They have the best donuts ever, which comes from Gypsy Joe's freshly made from Lancaster. Things are a little pricey but of course you're paying for the convenience and location and seriously let's not forget.... What hasn't had a price increase in today's world? Their prices are still lower than their competitors truck stop down the road. I won't mention any names cough cough...Pilot lol ! Oh, I almost forgot, my absolute favorite thing about TA is there is a little Doggy Playground outback for your fur baby to stretch their legs. My boys love to stop there and play. It's well kept as well. The store has a nice selection of pet products such as food, treats, toys and other essentials . Bob evans, Popeyes chicken and Sbarro's Pizza are also attached. I wish the restaurants had later hours but again that seems to be typical these days. I'm just grateful the truck stop is open 24/7. Thank you all for your hard work and dedication . It really shows!

I wish, I could give you 0 ?. I came for oil change, and I was told it will be 1 hour and half wait time. I called after 1 hour and 45 minutes. The guy who checked me in answered the phone and said.you are voided and we will not give you any service because you called instead of waiting my call. I came in side and asked the manager. He said I am the manager and the owner of this store. I asked if there is any one else I can talk with, and his name. The answer he gave me was! My name is Robert, I am the manager and there is no one above me. This is shame for TA to have those kind employees. He is probably disgusting and defaming your business. I hope you take an action.

Restaurant and store very clean. Shop service is terrible. Arrived at 3 pm today to get a service done and get lights repaired. Was told it was shift change and I was the first guy at 4 when new shift started. At 430 I asked and was told the guy is always late. 5 pm he showed up 510 was pulled in bay. It’s 630 and instead of working on just mine he is doing two oil changes and hasn’t looked at the lights. I told the service manager not to worry about the lights. I will fix them myself. Won’t make the mistake of using this location again. 30 miles from home and spending the day here.

Had a carrier bearing fail thirty miles from location called and they sent two techs to do the job they arrived when they said they would and i appreciated Jay and his associates hard work on getting my issue resolved in a timely manner communicating with each other asking questions training each other and just getting it done l. It was a tough job great work at a fair price if in the area and need service or omg service you will not be disappointed thanks guys have a great evening and I hope your managers see this and appreciate how you represent our industry thank you

Noah was a great Mechanic! he did a great job on my truck. dot on truck and trailer, break and seal change all in under 2 hours. Hard worker, efficient, and definitely knows what he's doing.

Great truck stop with about everything and anything you could want or need when traveling I-70 east of Columbus, OH in Hebron, OH. The TA also has a Popeye’s Chicken, Sbarro Pizza and a Bob Evans restaurant attached to the center. Plenty of parking, gas pumps and enough room to walk the dog! An absolute must stop if you’re hungry or need any road essentials!

The folks here are very nice. There's a laundromat and a little mini theater and game room upstairs. The bathrooms were clean and nice. The showers are comfy and roomy. Adding photos of the shower.

It was okay, some unique things

It might just be me. But I think these are the dumbest shower heads they can have. I once had a fiancé who put these shower heads in my house and I took them out. Got rid of them and got rid of her. Other than that the place is okay