Excellent parking. There is almost always a place. Very friendly people. I had problems paying for the laundry. It was a day off, and the right people in the washing machine maintenance company did not respond to my requests. In this PILOT center, they returned the money I spent, treated me to free coffee and washed my clothes in another washing machine, for free. Everything was done very quickly and very pleasantly. Thank you, I recommend this place to everyone. I wish you all a good mood!

Place is a disaster!! Showers are permanently broken! The design of the truck stop has one entrance/exit . Definitely need to add a 2nd exit! 20 truck parking spots seem to be blocked with construction trucks. Need to add 100 more truck parking spots here!! Almost got stuck in and couldn’t leave. This truck driver parked in the middle blocking all trucks from leaving!

I stopped in for the night before heading towards Buffalo area and the staff at pilot is very nice for a late slow night. The Arby's was very nice and always ready to help and hot yummy food. Very friendly and hot food

Stop here every night to switch trailers with another driver from Virginia. Great place friendly staff. Decent amount of parking but it fills up relatively quickly. Don't usually like pilots but this is one of my favorites.

Friendly staff, very clean showers, bathrooms. Truck parkin is good and filled with trash but that's lazy truckers being pigs.

People just sit in their cars not doing anything nor pumping gas just staring off into space or their phones, sheetz across the street is legit! GO THERE!

I've been here several times now. All pleasant experiences. Handicapped shower has a fully functional shower wand and drop down shower chair. Always seems to be clean. The Arby's is a good one but I swear the Arby's employees are robots, they never smile. The Arby's employees seem to be rather salty folks. The driver parked next to use seems to think it's okay to toss his cigarette butts out the window. I was kind enough to place his butts on his step, you're welcome litter bug!

Worst customer service NO HI NO THANK YOU,old lady is really being old they can't get out thereselves from skin colour yet LOL

Fast service n lots of pumps great showers n awesome personnel tip top service .

I love pilot cooperate! They are business moguls and handle things accordingly. I will always respect that aspect of things. However the store employees are mostly angry for no reason and I believe it’s based on certain locations being understaffed so they’re already mad at doing the job of 3 people and anything will trigger them to get into it with a customer. Truckers are sometimes douches but not everyone of them is the same. You can’t continue to get mad or triggered because someone clearly needs help and asks for it politely. I would recommend More customer service/professionalism & training be conducted before and during employment because we spend 1000s of $ here every single week. That is enough money to atleast get good customer service anywhere isn’t it?Food for thought form a constructive criticizer. Stay blessed, keep fueling. I love the rewards program as well

Clean shower clean fuel island u can use points in arbys got their 7 pm still had free parking

This property is filthy. Mens bathroom is a mess and truckers parking lot has trash all over. I was going to eat, shower, and park for the night but decided to just leave. C’mon Pilot, you can do better than this place. These places are my 2nd home and frankly this place doesn’t come close to making the grade.

It's clean and has friendly staff.

Good truck stop and clean rest area

This place did not honor the challenge on the flyingJ/pilot app

They advertise 10 cents off if you text them. I tried texting the advertised required phrase and I got a error message, no explanation, no direction what to do next, no help. It's a joke. If your company can't honor your advertised discounts, then you people are not someone to purchase from. I'll go across toe road to sheetz , they know what customer service means