At Pilot Travel Center 4597, we pride ourselves on being the premier truck stop in Tennessee for all your trucking needs. Conveniently located, we provide comprehensive trucking services including fuel, dining, and rest facilities every day of the year, around the clock. With over three decades of experience, our dedication to excellence in trucker facilities has never wavered. Our facility is equipped with everything truckers need to rest, refuel, and refresh, ensuring a comfortable and efficient stop on their journey.
A total of 15 reviews
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No one wants to work. Forced to use self checkout lanes. I already worked my 14 hours and I don't want to come to pilot to do more work. I don't force you to drive my truck. Truck drivers should be treated better as your business resolved around the trucking industry. Do better Pilot, I got a thought try hiring people that want to work ?
DO NOT PARK ON THE STREET!!! Local Police are happily handing out Parking Tickets overnight. And they won’t wake you to tell you to move (not saying they have to as there are Clearly marked NO PARKING signs all down the street). You’ll wake up with a $163.75 parking ticket taped to your drivers window. Ask me how I know??♂️? It is simply a way to steal your money so the police are in charge of doing it. Even in big cities they don't give you those big fines for illegal parking. You can see that the little town urgently needs income and to do so they don't mind giving exorbitant fines. It is a shameless way to steal your money but since they are the police there is no one to blame
Pretty nice gas station, with a friendly staff and large selection. Restrooms were clean and well stocked. Located conveniently next to a few restaurants as well, including a Wendy's inside the Pilot.
I come into the one in gordonsville everyday, 4am on way to work for coffee and sandwich for lunch, don't understand how with all the coffee urns, most of the time at that time in morning there is none made. Don't get me wrong, Becky and Tiffany are great, but they're not always there. The old woman on days is the worst. On days off like today I get my cigs there, as I stood at counter for 10 minutes waiting for her as she forced people to use self check out, the people at the end of the long line at self check out started chatting with her, she brought them around to counter, she cut me off as I started asking for cigarettes and told me to move she's needs to take care of those people first this is not the first encounter with granny, I spoke to manager and left without any service
Great break we had here. Very pup friendly. And beautiful area. Got some exercise, hiking up the hills near.
I was actually doordashing when I received an order for a pizza at this pilot this place is always been very friendly and helpful an extremely nice most of all their store inside and out is always super clean including the bathrooms they are always clean and smelling fresh that's why I keep coming back here but today they gave me a pizza because I wanted to try out how their doordash system would work so a lady named Tiffany M put an order in and gave me a pizza what they didn't know was I was down on my luck and having a hard time and hadn't eaten yet this morning so shout out to Tiffany m you're awesome all of you here are keep up the amazing job!! !
Nice place. Seemed to be in a part of town had locals asking to borrow our phone. Store was nice and up to date. Had what we needed may not be safe after dark.
I must have hit this pilot at the perfect time. The ladies that were working were very friendly with a sense of humor. Look forward to visiting this location again
You might want to get your employees under control. You do not demand people to use those kiosses when you demand somebody you're going to get a fighting response. You can ask people since you guys have demanded my company to use those kiosses. My people have walked out the doors multiple times and we will continue to do so when you demand us. When we tell you we do not like those kiosses and we we refuse to use them because your employees want to stand around and talk and play on their telephone and do other stuff then help customers at a register. They want to do it the kiosk way
DO NOT PARK ON THE STREET!!! Local Police are happily handing out Parking Tickets overnight. And they won’t wake you to tell you to move (not saying they have to as there are Clearly marked NO PARKING signs all down the street). You’ll wake up with a $163.75 parking ticket taped to your drivers window. Ask me how I know??♂️?
Do not park on the street you will get ticket. Local police will ticket you. Rested up got hot shower life is good. ?
Just noticed the price for their pizza 5 bucks omg yeah I'll just eat at subway sheez that's crazy but nice rest stop to fill up .
Arrived to this center to replace a blue rhino tank, I respectfully argued with the vice manager about replacing a defective blue rhino tank. However was treated disrespectfully about the matter. Previous months ago they abided by blue rhinos policy which is to replace a defective tank at no cost. The vice store manager argued with me issuing that I would have to have a receipt (not at all what blue rhino's defective replacement policy is) the vice manager threatened to call the police on me only for insisting that they follow the policy held by blue rhino. I was also informed that the facility hung up on blue rhino several times.
Very open set-up with wide aisles and a great variety of goods for the traveler. A big display of Stuckey's treats caught my eye. Clean restrooms, friendly staff. There's a Wendy's right next door so you can gas up, potty up and pick up a hot lunch or supper in one quick stop.
This location is clean and well stocked. Employees are nice. Truck parking can get a little rough because people don’t care if they’re blocking the pumps, road or eachother. The 5 stars is for the woman manager at 6 am who was willing to help getting people to move when the others wouldn’t. We appreciate her.