Starting with one location in 1958 to becoming the largest travel center network in North America, we’ve never lost sight of what’s important – taking care of our guests! At Pilot Flying J, we believe it's essential to give back to our communities that have given so much to us. We are committed to supporting local, regional and industry non-profit and charitable organizations. From the beginning, our founder instilled a spirit of community and philanthropy into our company. It is our privilege to give back by supporting causes that are important to our business and communities we serve. We encourage our team members to be active in their communities, whether that is volunteering or being there to serve first responders after a natural disaster.
A total of 15 reviews
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Just stopped in to refuel and I must say this store was so clean and the staff was supper friendly. This location renewed my faith in truck stops we’ve been on a cross country trip and so far this place was the cleanest! Definitely recommend you stop in if you’re in this area of Texas.
I pay $700 for diesel, Almost 20$ for shower and what I see? Dirtiest shower ever. Looks like they did not clean it. Just put new towels and go. No soap. dust everywhere. dirty walls. dirty mirror. things not removed from the floor. look at the fan. It was shower #5 03/25/2024 morning. It looks like the manager just gets paid and has no intention of working
The store is a NASTY place the new GM is a terrible GM too much of a people pleasier not worried about the store just the poor little pregnant girl or making sure people like her not putting her foot down ever here is some examples all the trashes was full no seat covers look on the toilet seat....and allows her employees to go smoke weed on their breaks...over all I WOULD NOT WASTE YOUR TIME STOPING HERE IN VEGA go to Allsups across the street.
They have spoiled and past expiry date food on their shelves. I had bought a fruit cup and a hummus - the fruit cup turned out to be spoiled and smelled terrible. The hummus was past expiry date. The girl at the counter insisted that the fruit cup was good despite the smell. They ultimately did take the items back and refunded, but showed no interest in taking the other spoiled items off the shelf.
Excellent! We’re driving from Napa Valley, CA to Dallas, TX and have had to stop many times. This is THE BEST place of all of them! It’s cold outside and they offered fresh hot soup and the potato soup hit the spot! All the cooked food looked very fresh. Everything, including the restroom was CLEAN and well maintained. The staff members were pleasant and helpful. Kudos to the manager and hard working employees there! ?
genuinely friendly and pleasant place. was impressed when stopping there this am. I've been to many truck stops across the country and usually don't write a review, but the friendliness had to be complimented
Store was overall dirty, drink station was pretty bad: trash, spills, empty frozen drink containers, one broken coffee machine and the other one had all the names wrong. Indifferent staff, just poor housekeeping and customer service overall.
Nice and clean , comfortable and customer service is great.
Great Pilot to stop at for RVs. They have an auto entrance, truck entrance, and an RV entrance! They have two pull through pumping stations just for RVs. This includes a close entrance to the gas station itself, a grassy area to walk doggos, water, air, windshield washing, and pay-to-dump station. I wish all the travel stations were set up this nicely for RVs as well!!!
*UPDATE* 8/14/2021 It's so much better than my last visit, everything was clean, well stocked, the food was fresh & friendly employees. Great job management ? This morning I'll add 2 more stars while updating this review. It's usually always a mess here, parking is a mess, bathrooms are a mess, floors, are a mess, counters are a mess, just a messy place.
Horrible experience some workers just standing around when there’s a lot of people waiting in line for a shower no one can go back and get showers ready for truckers if you guys know you guys are backed up for showers why charge people been waiting for over an hour to find out worker didn’t come in or had to go home!!!!!!! Might as well refund everyone waiting over and hour bad customer service!!!!!!! If I could I would put 0 star’s bathrooms are filthy!!!!
??The cleanest and cleanest smelling pilot , i have encountered in years. Hats off to all of the team at this store..... They lead by example, other store managers need to come check this store out, so they can get there's together. Also the parking lot is clean , guys outside whipping down pumps ! 100 % A plus..,???????? (No Joke).
Small Truck stop with everything you need several fule lanes with diesel and def a CAT scale showers and lots of snacks keep on Trucking Pilot ? ? ? ??????
Restrooms could use a cleaning. They seemed quite dirty. But it is a nice place to stop on long travels. Pilot is always good. Cheap gas prices. But, I mean, it is in Texas so I feel like that’s not a fair assessment. Plenty of fuel pumps, not overcrowded like you see a lot of places. Overall, you should stop here vs other places on the way to Amarillo..
I put a hundred gallons of diesel in my truck here and I wanted to get some free hot water, but the staff deliberately broke the hot water faucets on both coffee machines. What a shame. Will not come here again.