I had to go around the pumps five times to find a spot. All the parking is taken up by construction vehicles or electric vehicles with no one in them. There are about a half dozen construction workers milling about, smoking cigarettes. There is only one entrance from the car-side, through the McDonald's, where people are actively smoking cigarettes directly outside the door, with babies crying directly inside the door. There are pallets of unsorted product strewn through every aisle, and the general chaos of the environment feels like a fire hazard. I wanted a quick drink and a bite to eat on my lunch break, but I just left without buying anything.

This used to be a decent place but it's turned into a joke. The lot used to be clean, they didn't let people park in the driveway. Now there's trucks anywhere they want to park, the trash cans are overflowing and there's junk all over. Went in to do laundry and all of the machines said broken but two washers were going. Clerk said "yeah they're not set up for guests." No sorry for the inconvenience, no nothing..

on the way to Seattle from Portland on Route 5 there is this place at Exit 99. Truck stop, I really like it and almost always stop when I get on this highway. there is a gas station, there is a store where you can buy everything you need for the trip and for yourself and for cars, there is McDonald's and Sobway. You can also buy different drinks, both hot and cold, a large selection. so I advise you not to pass by, but to rest here a little bit and then continue on your way.

Cheap gas. Beer and food. What else is there. They also got cool stuff here Plus the subway here is open till like 12 midnight. The McDonald's is OK too but the manager is pretty rude.

Small, oddly arranged parking lot for semis. Showers were a bit out dated, but clean. I love that security checks on the the parking lot to ensure no free loaders are in reserved spots or parked where it is not designated to do so.

This place is so great I added it to my favorites! I had to call to find out who checked is out, her name is Raylene, she had me laughing so hard & left out of there with a huge smile on my face! This woman has an amazing personally and very funny, she's the type that belongs in Management. ? Thanks Raylene, kudos to you!

One of the cashiers that works the evening shift found my ID card (in the trash can, it was stuck to the back of the Motel 6 room key card) She pulled it apart & washed it for me, then held it up at the register until she seen me again & return it to me after she recognized my picture! Youshe gave my ID back to me I was so stressed out about my idea I didn't know what what happened to it or wear it had gone, but I was so stressed out about losing my ID card! & these awesome employees here @ pilot truck stop are very friendly and accommodating and go above and beyond my expectations & normal standards for customer service! It's refreshing to see these days... ?❤️??

Nice bathrooms, nice store, usually reasonably priced gas and Tesla chargers are accessible. Clean and such, restaurant/food options. All in all, one of the better stops en route

I think it's absolutely ridiculous that you cannot come and pay the ridiculous amount of $17 for a shower unless you're a professional driver you know there is other people that need a shower besides a professional driver not everyone is homeless and going to destroy things there are people that have money that need a shower maybe their water is frozen you know you ever think of that you guys are cruel

Whater temperature is not hot enough. Inside shower is cold. Outside is dirty like nobody cleans. And if you will park on the side they will call police. Nice:))))

It is a well known fact that in the hours between midnight and 4 am, the world enters some suspended state in which unreality takes over. Such is the lasting impression of Pilot Travel Center, which is a business so well run that it really makes you question every other truck stop you've ever been to. They make fresh Cinnabons here, have the newest Tic-Tac flavors (one should note), and the nicest lady working the cash register. Pilot Travel Center has no business, nor need, to operate so effortlessly at all hours of the day, yet here they are. A modern marvel in this late stage of capitalism.

Went to pilot about a week ago and the experience I had has just been bothering me the whole week. There was an employee whose name was Ryder he was doing the trash when I was in the store he had whistled at me in a sexual manner and called me a quite profound name. I asked him for his name (which was on his name tag) and he covered it, called me another inappropriate name and said I had no business talking to him. After grabbing some deli food he proceeded to follow me around the store and tried to talk to me and kept making Inappropriate remarks about how I was dressed under his breath. I ended up just putting my deli food on the counter and leaving because I was getting uncomfortable and felt harassed. The experience I had was horrible and the fact that he continued to act so rude and inappropriate baffles me. I have been telling my friends and family who go here often for snacks and gas to not come here anymore because of the experience I had. It was unprofessional, inappropriate and rude. Never in any other store/ gas station/ etc have I felt so harassed and abused.

This pizza has no flavor got sick eating 711 has better pizza would never recomend this place dose not know how to cook

Truly 5 stars gas station!

The manager Chris helped me and my co-driver out immensely. Truckers....this is a safe place to park for the night. And he understands that.

Super cheap gas and clean bathrooms. Overall a solid highway rest stop