Since 2007, On Time Logistics’ has aimed to provide our customers with the most professional, expeditious, dependable, and technologically advanced delivery service throughout the region including Arkansas, NE Oklahoma, SW Missouri, and SE Kansas. We exist to develop long term relationships with our customers by delivering the most consistent high level service possible. Our motto has always been, “Strive for excellence in everything we do”.
A total of 7 reviews
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When you talk about the level of quality of service, integrity, professionalism, promptness and overall work ethic... the AAFES team would Rate the best of the best overall. They contacted me via text prior to set up a date of delivery with choices. They kept me updated and called as promised prior to arrival. The two gentlemen Ryan and Derrick were superb!!! All the aforementioned speaks to these men specifically. I would only expect this type of service moving forward. Thank you for sharing an Excellent Customer Experience with my delivery. The set up was effortless, because of these gentlemen.
The delivery was late. It was supposed to be here at 6:30. They got here at eight. One of the delivery. Men had an attitude. He wanted to drop it at the first open spot and I had to show him that it was not that it was to be placed in the room where I wanted it, and it really seemed to upset the younger delivery driver, the delivery driver got my couch inside the room without scratching up the back. The younger guy didn’t care. He just pushed it through the door scratch it all up to little hole in it. Then when I asked him know, could you check and see if it Still left in the sack and stuff so I went back in the house to check and look forward and they just didn’t say anything to me any shape of fashion. I gave him a rating of professional and kind because of the other guy, but the younger guy, he strictly had a problem attitude. I didn’t appreciate him messing up my furniture. I didn’t appreciate having to stay at home all day, I understand the weather was bad so I made some concessions for that but due to his attitude and the way he handle my furniture. I really need to change my rating for my three to one. I cleaned as much of a black marks off of my inside door frame as possible, like I said the other guy put it through there with no marks on and shape, formal fashion, but he didn’t care. He just pushed it Had stepped away I saw it afterwards. what it looks like after I cleaned it up
These two young men showed up after a day with me being the 20th delivery. They updated me as to the delivery time. They arrived and were personable, polite and didn’t scratch the walls. I wish there was a way to tip from here. I didn’t have much cash. They started at 6am, left my house at 7:30 pm and represented nothing but positive attitudes. Thanks you men. Your professionalism is very much appreciated.
Ryan and Will were amazing! They carefully unboxed the chairs and brought them in the house individually and then meticulously unboxed the table and with great patience and care put the table together. They completed our dining set to perfection. Thank you!!!
We have had three orders delivered by your company recently and have been so happy. You have always been on time, the merchandise was all delivered in great shape, and , perhaps most important to us, the delivery guys have all been simply wonderful! They have all been so polite, well mannered & thoughtful. They have always been very careful to protect our property as well as the merchandise. I would give them all a 10 if that meant the best experience ever! Thank you so much
Communication was amazing and the employees were very helpful! They set up my sofa very quickly.
The gentleman were on time and very fast with the assembly. The experience was so amazing. No issues with the delivery. I really appreciate the professionalism. My vanity looks great and very sturdy and well put together. I appreciate the clean up and the taking away the boxes. 5 stars!!!