Warehouse Direct Des Plaines
Directory
3.7
16 Google reviews
Services
Services
  • On-Site Technical Repair & Service
  • Docuware-Cloud Integration
  • Inside Delivery
  • Products & Equipment Training
  • Experienced Professional
  • Single-Point-of-Contact
  • Courteous Warehouse
  • Collaborative Approach
  • Sustainable Solutions
  • Recycle Your Toner

Contact us

Working hours
Working
Monday-Friday
8 AM–5 PM
Saturday
Closed
Sunday
Closed
About Us
About Us

The center of our business model is simple: Providing you the best solutions with superior customer service. Every individual who is a WD employee was hand picked to continually excel in making your experience with us like no other. In everything we do, the first question we always ask, “Will this help the customer?” Your best workplace solutions will always be the answer to this question by anyone providing them.

Feedback
Feedback

A total of 16 reviews

Reviews of our users
Reviews

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Sheila Davis
1
Sheila Davis

I am extremely disappointed with Warehouse Direct's customer service. When we applied for an account, it took an entire month to hear back from them. We had to reach out multiple times to get any information regarding our application. Debbie Gorman, in particular, was very rude and unhelpful. She did not provide any of the information we requested and made the whole process unnecessarily difficult. This would have been our first time doing business with Warehouse Direct, but due to this poor experience, they have lost our business for good. I do not recommend Warehouse Direct to anyone.

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F S
1
F S

Customer service really needs to be trained ! manage von was more of a shmoe . I wanted to buy something from them as a first time customer . WHAT A JOKE ! Stay away from ordering from them !!!!!!!!! Not New Customer Friendly !

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harmeet cheema
5
harmeet cheema

Quick unloading, receiving starts 8 am, clean washrooms ,

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Power Crew
1
Power Crew

pretty simple HORRIBLE service from A to Z Careful with this guys I'm wonder why google doesn't have ZERO stars to companies like this

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munish sharma
5
munish sharma

Shipping and Receiving open at 8 am . Few overnight parking and clean washrooms

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Rana Kala
5
Rana Kala

Overnight parking available along side of the fence. Recieving start 8am took 1hour to unload. Very friendly

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Chad Hayward
1
Chad Hayward

Do not use this company. They provided me with a folder inserter machine for my direct mail marketing needs. The machine continuously jammed even after sending a technician to repair it on four separate occasions. They eventually picked up the machine and admitted it jammed. However, they now ignore my calls and requests for a solution, replacement, loaner machine, or otherwise. My direct mail markieting has now been down for a month costing me huge sums of revenue. I highly recommend staying away from this company.

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Narah Steele
1
Narah Steele

The prices make you feel like it's such a great deal. Don't be fooled. Their customer service is horrible. They use third-party freight for delivery and do not deliver on time. It's not worth the hassle or the few dollars saved. I will never shop here again. I called after product had not arrived four days after the end of the delivery window and was told by customer service where the shipment was, but they couldn't give me an estimate on arrival, because another company handled that. Called the third-party company and their customer service apparently thought her job was a joke or that my lost shipment was. The worst experience ever! Don't do it to yourself.

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Todor Krecu
4
Todor Krecu

This place has a great list of current movies. There is plenty of parking and many restaurants in the area to dine before or after a movie.

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Jack Wagon
5
Jack Wagon

I love warehouse direct!!

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Sheryl Wachtel Cutler
5
Sheryl Wachtel Cutler

Love to support a local business that is a great service provider. Our Rep is fantastic and has gone way out of his way to help us. Our delivery driver is so nice too.

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Kathy Bouchard Talbert-Mikutis
5
Kathy Bouchard Talbert-Mikutis

Great products and service! Fast delivery too!

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Tara Kolber
5
Tara Kolber

The website is very user friendly and the delivery is super quick. Friendly and responsive company!! ?? Two thumbs up!!!

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Katie Haeger Sleigh
5
Katie Haeger Sleigh

Warehouse Direct has always been price competitive, responsive and has quick shipping. Special thanks to Michael Stern who has been extra sure to ensure that our business has the proper supplies during the COVID pandemic to continue providing healthcare.

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Kris Stine Walsh
5
Kris Stine Walsh

I love Warehouse Direct. They have all the supplies we need at my school, Hawk Hollow. They are helpful when needed and have a great selection of items for us to choose from.

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Meyer Tool Mfg
5
Meyer Tool Mfg

Excellent Service & Great Quality Products!

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