We paid for white glove delivery through Wayfair for two dressers. We confirmed with Wayfair this included any room (even 2nd floor), and that the boxes/packaging was to be removed as well. ShipRight showed up for the delivery, and one of the workers immediately started making inappropriate complaints about not wanting to bring the dressers upstairs, and made several rude and uncomfortable comments about my husband and I, and our home. The entire appointment was just unprofessional. They didn’t remove the packaging, and I heard one of them say they “didn’t want to.” We wanted to be done with the appointment so we didn’t ask to finish that aspect of the service we paid for, and spent hours of our own time breaking down the boxes they were paid to break down but couldn’t be bothered. If you have any control over your logistics company, I’d recommend you choose someone else.

They had an automated message saying that my furniture was scheduled for delivery on Tuesday between 11 and 3. I immediately contacted them to let them know I can't do Tuesday and would prefer Friday or Monday (they don't deliver on weekends). Website still said Tuesday, so contacted them again online, no change. So I took off Tuesday, and they didn't show. I called and they no longer have it scheduled for any delivery nor can they tell me when they will contact me about scheduling it. They're putting in another "request" for my preferred days and might let me know on Friday when they might be able to schedule it, the day I requested to have it delivered instead. Horrible customer service

No notification that the delivery had arrived, driver waited less than 2 minutes on a different street, they did not knock on the door or ring the bell, then determined they weren't going to deliver. Completely disrupted our day and didn't even deliver at the time we were told they would. Now we have to reschedule and take additional time off work.

Milo's & crew were absolutely 5 stars from the start to the finish! Highly recommend as a customer! T.

last friday this company was suppose to delivery my sofa from wayfair. no sofa arrived. when i made some calls that day shiprigjt clsins they could not find my address. aren't they a delivery company? the claim they called multiple times. not true. it's been 4 days since my delivery did not happen and not one person from this poorly run company has reached out

I had a large drafting table delivered yesterday. The guys, DJ and Cameron (I may be getting the names wrong, apologies to them), were friendly, quick, and efficient. They communicated well leading up to the delivery which was very helpful. They took all of the packing materials away with them when they left. They even successfully backed their large box truck up our very long, partially dirt driveway which can be no easy task. Thanks for the great service!