Hey fellow truckers, I’m having some issues with my KeepTruckin ELD device. I bought it a few months ago after reading this article that praised its features and ease of use:
Hey fellow truckers, I’m having some issues with my KeepTruckin ELD device. I bought it a few months ago after reading this article that praised its features and ease of use: https://newjobs4you.com/blogs/experience/keeptruckin-eld-device/
At first, it seemed to work fine. It connected to my smartphone via Bluetooth and recorded my driving hours, location, speed, and other data. It also synced with the KeepTruckin app and dashboard, where I could view and edit my logs, send messages, and access other features.
But lately, I’ve been experiencing some problems with the device. Sometimes it disconnects from my phone randomly and stops recording my data. Sometimes it freezes or crashes and I have to restart it. Sometimes it shows incorrect or missing information on the app or dashboard. And sometimes it just won’t turn on at all.
I’ve tried contacting the KeepTruckin customer support, but they haven’t been very helpful. They keep telling me to update the device firmware, check the Bluetooth connection, or reset the device. But none of these solutions have worked for me.
Has anyone else had similar issues with the KeepTruckin ELD device? How did you fix them? Is there a way to get a refund or a replacement? Any advice would be appreciated. Thanks!
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https://support.keeptruckin.com/hc/en-us/categories/115000066727-Troubleshooting-Guide.