Mast Trucking Driver Reviews & Salary

Mast Trucking brings back some memories! 🚛💭 I remember when I first hit the road, and companies like this were the backbone of the industry.

Heard some mixed reviews about their customer service

Okay, so I’ve been hearing a lot about Mast Trucking, Inc., but I can’t help but wonder if they’re all hype. 🤔

The drivers seem super passionate about what they do, and that’s a huge plus

Seen their fleet. It’s like a parade of power on wheels!

OK so I’m a current employee in the training program just got my contract and I’m taking my cdl test this coming week. So why 4 stars? I never give anyone 5 stars my own kids are 4 stars so there’s always room for growth. So hiring process was quick they were very straight forward and honest about their expectations. Biggest tip I can give is get your permit before you go to training it will save you time and put you in a better place where you won’t feel rushed to get things done. Listen to the instructors and be self motivated to study in your down time. Also they are not kidding about the hair test. Be clean. In the 2 weeks I’ve been here we had people fail or walk out because they didn’t take it seriously, they didn’t listen to the instructors, and they weren’t motivated enough in themselves to get this done. This job is hard you will run 14 hour days driving and on duty then only get a 10 hour rest time then do it all over again. If you can’t hang with that don’t bother that is trucking. This is by far the best company I have worked with but it is safe to say you get what you put into it and that’s totally on you. Own your mistakes and be teachable and You will do great with this company.

This company showing discrimination towards people with a record. On the application it ask you if you have a record 5 or 10 years ago. Select one. Then when you talk to a recruiter. He said anything violent or a drug charge they won't be able to move forward. Now that's discrimination at its finest. FCRA Past into law 7, 10 years background In Ohio. So be careful if you applying with this company. It don't matter if it's 20, 30 years old. Now no one should be able to hold you down that way. To judge someone according to their past is discrimination. The company bad reviews are racking up. Won't be long till its desperate for drivers. Or it's gonna suffer from lawsuits, and go out of business. Karma gotta come back around.

No good. To quick to judge. Many other trucking companies out there that will pave your way to success. This is what happens when you're interested in joining the company and they lacked horribly at asking questions. More pure speculations and assumptions. I personally am moving Ohio in 2 weeks I want to join something I could see me doing! It's okay I've move on quickly.

If you're an owner operator and you try to sign on with these guys, I carried my own insurance, etc. whatever. The point is they will have you drive five and 600 miles deadhead for number one number two you are not allowed to book any loads in between, that's crazy. Why have us driving five and 600 miles deadhead. The other thing is early on in the relationship. I had booked a load on the East Coast to go in between it worked out perfect. I could've easily delivered the load on Monday they gave me no time restraint as far as when I had to be there on Friday. They made me drop it off to their yard in Canton, Ohio. They said they were going to deliver it. They ended up cutting me short about $1100 on my load. But furthermore, I must point out when I went to drop the trailer off to get the paperwork. They had clubs and weapons waiting and a look on their face. I've been in some bras in my life lol I'm just saying there's a hidden agenda here. Nick Soranno Serano the cannoli he's the representative over the phone. He represents very well. It was a short live relationship never did a review on it much more educated and Truckin this industry doesn't make any sense. I'm not here to complain, but I have to call these guys out. You little whippersnappers in that yard you don't know Jack and you represent don't even know what you represent. I just laughed after the whole experience dying a lot of lying you so what you reap or whatever the hell the term is what would Paul Harvey say about you guys, I don't know.

Decent company. But as a driver you sit around a lot. They'll have you sit for over 24 hours then run through the night once they find you a load. It started off great with a good dispatcher, then along came Jay and everything went down hill. The owner made home time promises and didn't deliver. If you like wasted time and broken promises, this company is for you.

Best company my husband has ever worked at. Friendly staff,steady work,great dispatchers (John👍👌👏)...i cannot say enough good things about this company. So glad for Kevin to be rejoining the Mast team! ❤❤❤

Decent company. Friendly staff when it comes to treating drivers. I will give them that. The negatives are. Driver facing cams, very sensitive micro managing "safety" camera system that doesn't really allow you to operate the truck as you would like especially for those drivers who have experience. 65 mph governed speed. They pay don't pay for detention no matter how many hours you've been sitting waiting and we know sometimes how long of a wait those reefers can take. There's no break down pay. Another downfall is they only pay $75 for Aldi loads to empty the whole trailer as you unload those gallons of milk while they rather pay a lumper fee somewhere else between $230-600 to empty the whole trailer depending on the region. It's just not worth it AT ALL. They also don't pay stop pay for each stop whether is from 7 to 18 stops in a day and knowing how tight some of this places might be with a sleeper and a 53 footer. The dispatchers or load planners will try to run your clock almost all the time everyday and even more than 14 hours and will have to use personal conveyance half of the times just to make it. It's just a headache sometimes dealing with all that for the amount of money they compensate you. Another negative is they like to monitor your home time and with a guaranteed of 48 hours. Which is a good thing but if you stay more than 48 hours, you might owe them that time for whatever they please to do with you. 401k starts after being with company for a year. ONLY good thing about this company is guaranteed pay of 2200 miles a week but that's more of something to attract drivers because you will work your whole 14 and more trying to make appointed times and you will find out that you make those miles or close to those miles each week! Oh and watch out for Mike the maintenance manager, he doesn't know how to talk to drivers. He likes to belittle folks because hes ego and pride is always in the way. Rather not report anything in the truck than to deal with him. Another positive is they have newer trucks. Not trying to discourage anyone but the truth is the truth and how one person sees it differs from each person.

I Drove for Mast for 2.5 years. They make the most honest effort they can using the resources available to them to make drivers happy. Awesome Christmas parties. Tim was extremely helpful when in a difficult situation - he has 50 years experience - he’s a great guy. Good mix of experience and new brains in dispatch. Mechanics go above and beyond. In any OTR driving job I ever had my goal has always been to make time for being human. That was easy at Mast. I only left because I moved out of their operating area.

They're a decent carrier. But they're quickly going the way of the mega carriers. They will pressure you to make pickups and deliveries during your break. They will call you when they know you're on break. The staff is nice, the equipment is mediocre, and the pay is low.

Nice business and good place to start your trucking career.

Good company to work for starting my 16 year

Working for Mast has been a dream come true. This company cares about its people and I am so grateful to be working for them.

I don’t recommend this company. Recruiting team it is so unprofessional. All they do is wasting ur time try to scam you to sign a contract they say that you gonna finish it in one year but you gonna need more than 2 years to finish it

Great company to work for! It truly does feel like your part of the family!

Best trucking school around, they make professional drivers, don't just get you to pass a test.

Great place. Give first time drivers the training they need and great pay.

Decent company. But as a driver you sit around a lot. They'll have you sit for over 24 hours then run through the night once they find you a load. It started off great with a good dispatcher, then along came Jay and everything went down hill. The owner made home time promises and didn't deliver. If you like wasted time and broken promises, this company is for you.

A solid company where employees are recognized by name rather than just a truck number. They are reliable about getting drivers home as scheduled. My dispatcher was exceptionally helpful and went above and beyond.

Mast was an okay place to work. The pay and equipment were decent. If my dispatcher hadn’t constantly interrupted my breaks, I might have stayed longer.

The trainers are knowledgeable and skilled, but dispatch needs significant improvement in communication.

Dispatchers sometimes request questionable tasks or forget to send trip sheets. They emphasize communication but frequently fail to follow through. The best aspects are the pay and decent trucks

The company is good, but the job is demanding. They push hard and don’t hesitate to apply pressure. Mistakes lead to mandatory safety counseling, often conducted by individuals who aren’t drivers. Maintaining a life outside of work is difficult. The pay is strong, but the health insurance is poor. It’s a well-paying but thankless job. The company is growing fast, and moving into operations is possible if you build the right connections.

Avoid working here. They verbally promise per diem pay, but your pay statement will show zero under qualified miles. If you question it, they dismiss your concerns.

The company is highly disorganized and frequently puts drivers at risk. They neglect equipment maintenance, sending drivers out in trucks with major engine issues, even in freezing temperatures. If you get injured, they attempt to pay you off rather than address medical concerns, and they may fire you while you’re on workers’ compensation. Do not work here.

Mast provided me with the opportunity to earn my CDL through their training program, which I appreciate. Pay starts from day one. However, long wait times for loading and unloading are frustrating, with no compensation. After driving 100,000 miles, drivers can choose from various pay plans. Their guaranteed mile plan (2,200 miles) is worth considering, as many weeks fall short due to excessive dock time. They have a fair number of drop-and-hook locations. A good company for training.

I was constantly busy at Mast—too busy. There was no time for a personal life. While the job was satisfying, waiting 3-7 hours to unload with minimal pay was frustrating.

Excessive time is spent waiting in loading docks without compensation. Layover pay is occasionally granted, but only after the first two hours of waiting.

Loads are frequently delayed, and there’s no detention pay due to the salary-based structure. Dispatchers sometimes reassign loads that were originally yours, leaving you waiting and running down your clock.

The company culture at Mast is great, but I realized during training that over-the-road driving wasn’t for me. I expected to be home weekly, but my trainer’s schedule made that unrealistic. Last-minute schedule changes by dispatch made it difficult to plan time with family and friends, which felt unfair. .

The people here are great, but as a reefer company, the hours are unpredictable. There’s little room for family life. While they care about their drivers, there’s no flexibility in scheduling. Start times vary wildly—one day at 1 PM, the next at 8 PM, then 11 AM. It’s exhausting, and getting proper rest is difficult.

A fantastic company with great pay and people. I have nothing negative to say. If I lived in Ohio, I’d be working here.

Initially, the job was great, but after a year, miles were cut, and drivers spent more time sitting around. The company seems to be shifting toward a large corporate structure. Opportunities to earn beyond the base salary are rare, which wasn’t the case at first. The head of operations is dishonest and rude, resorting to insults instead of professionalism. He’ll apologize when you submit your two-week notice, but even then, they’ll cut your salary for the final week and only pay mileage. I should have left sooner. I wouldn’t recommend this company to anyone.

Mast is one of the best companies I’ve worked for. The pay is excellent, and the equipment is well-maintained. Trucks are cleaned and serviced when drivers go home for the weekend, which is a great perk. I left only to try something different than refrigerated trucking, but I’m considering returning.

Management tends to dismiss employee concerns and allows customers to take advantage too often. Some dispatchers lack an understanding of what it takes to do the job as a driver.

I was hired for a five-day-on, five-day-off schedule, earning around $40K per year—not the $50K advertised. The older Kenworths were frustrating, though newer Freightliners were promised. Many of the older trucks had dirty sleeper curtains, but the beds were comfortable. The first three months were manageable, but the job became much harder, with multiple loads in tight spaces and frequent interruptions during sleeper berth periods for 3 AM warehouse unloading. Overall, a decent company.

This is probably the best trucking company I’ve worked for. The job is fast-paced and demanding, but the pay is strong, and I get all the home time I need

I might be frustrated right now, but things started off great. Over time, I felt taken advantage of. Dispatch operates as dispatch does—if you know what I mean.