R & L Carriers

Had a great experience today with Maria Monzon. Top service and experience. Dropped a pallet here today and it was fast & easy because of her guidance and expertise. Thank you. Favorite R&L terminal I’ve encountered and glad they are my primary carrier.

I purchased a 15x48 pool from Amazon that was shipped via RL carriers. Driver left pool on a pallet in front of my door. I go out the back because the front door is now locked. I go to his truck and explain that he cannot leave that pool on a pallet in front og my door as I have a Disabled Adult in the home and this is a safety hazard. Driver then returned and moved pallet slightly over as I explained blocking the door was a safety hazard. I asked him to please take the pallet and he also refused leaving the pallet behind. I called the company and requested a manager after being placed on hold twice before. Erica who came on and after reciting policy informed me that she was not a manager but a Dispatcher. I again requested to speak to a Manager and was transferred to Jack who thought the whole thing was very funny. Luckily the whole interaction was caught on video and will be sent to corporate.

I wanted to praise the amazing help and customer service from Yammira at the Pembroke Pines office. She was patient and professional and helped me with an issue that saved my company time, money, and a potential problem with one of my clients. Great Job!

After spending $1300 on 2 containers of roofing material and waiting past my expected delivery date, this is what I got! Two damaged unusable destroyed containers. R&L should be ashamed!!! How dare you send this to a customer!! It was already refused by someone else so they decided to send it to me! Amd Annmarie from customer service is rude and a liar.

Gerardo (Driver ID MIAUE) was very nice and efficient with a large delivery we had. My company is extremely pleased with our delivery we had today from the time frame to the driver. Highly recommended R&L Carriers.

Despite all the negative reviews, my experience was great! They called me the day before to schedule an appointment for my delivery. They said between 11am and 2pm, driver showed up at 11:15am. Very helpful and friendly. Also received up to the minute updates via email for tracking. Thank you R+L.

Quite possibly one of the worst experience I've had with any carrier service. The driver had a "I don't want to be here" face from the get go. Knocked on my door and immediately stepped away (no I"m here for so making a delivery), I had to chase them down to see what it was. I tried to make space in my garage, though no dimensions were given for the shipment (may or may not be carriers fault). But the space I made was off by a couple of inches and door would not close. I told the driver give me a minute to move some things and try to push it in a little more or move it to another side of the garage. The "sighs" and "grunts" began. I asked him what it was, he's statement was "I have other deliveries to make", "I'm not even supposed to put this in your garage" which was news to me. He took the item back and I did not sign for it. I needed only a few minutes to clear up space, I could do without the attitude. Or maybe a "box is XYZ big, make sure there's space" ahead of time. This is the level of work people put in now a days. Customer service is non-existent. I'm pretty sure you get paid regardless and I'll have to eat the fees for the second delivery anyway. This is ridiculous, hire better people.

Always good to us truckers delivering here. Can never complain esp during this day age and for the area parking around & near Miami is near impossible

R&L Carriers are the best!! Gerardo (MIAUE) , my delivery driver is so friendly, kind, courteous, helpful and a true professional!! He took such care off loading my brand new Dryer, from the picking up inside the trailer, loading it unto the lift, and offloading to my door step, I was so impressed and thankful of this man’s patience and care, I will tell people about Gerardo and R&L Carriers!! What a company!! Anytime I have to move something I will get this company to do it!! What a rarity now a days to find people who really care!! I thank the Lord for Gerardo and R&L Carriers!!! ⭐️⭐️⭐️⭐️⭐️

It’s a great company with amazing perks and they care for their customers and employees. Everyone is laidback and chill in my department. I love it.

I wouldn't recommend this company to my worst enemy if I had one they are rude tactless and inconsiderate trash I wouldn't give them even a star but without at least one star you can't review

For being in Chicago, it's not too bad. The company I work for does drops and hooks here. They have a new drop yard across the street for trailers and it has plenty of room. It's pretty simple to drop your empty, check in, and grab your loaded trailer. You have to scale before leaving and write your weights on the gate pass.

Outstanding in every way!

Relatively routine driver job. Works with you to determine a good fit. Understanding and willing to train. Over all good experience working for r n l.

What is the best part of working at the company? The consistent work schedule (Start, finish) What is the most stressful part about working at the company? Not really stressful, a routine P&D job. What is the work environment and culture like at the company? Not easy going, just if you do you job. You can just work. What is a typical day like for you at the company? Allow the dock workers finish loading your truck if they weren’t. And you take off on what ever route you were doing.

I have enjoyed my time working for this company. Nothing to complain other than you buy your own equipment to work for them. Management will work with you.

The most enjoayable part of the job work pleace culture the hardedt par of the job what you believe you learned is good oportunity to learn diferent technics to change the tecnologic work whit the good coworkers

Hard working steadily working 10+ hours non stop... plus no overtime pay.. no turning work down. Not a work to have enjoyment, they work the ,out of you>. I decided to do better and treat myself with a much better life. U doesn't have a life working there.. u will seem like you still otr.. and micromanagement is out of control over there.. but good luck get your money you going to work hard for it... there for sure.

They give your routes away to new hires if dispatch complains about you not being able to pickup or drop off at certain locations due to bad hazmat paperwork or inaccessibility. The dispatchers are all a bunch of cry baby's that would rather complain about people than come up with problem solving techniques and adjustments.They play favorites when it comes to route and pickups for It's not based on merit nor seniority. Management will ignore you if you try to reach out to them for any reason. If you're not part of the click or one of the favorites, you just become an alienated wheel holder until they make you miserable enough to quit and replace you. They do this by offering their hourly rate of pay to lure mass drivers within..

R&L is a great place to work, but at certain terminals (like the one I worked at) they have what you'd call a buddy system. They would put most of the work on the older driver's because they knew the work would get done and let their buddies do what work they wanted to do or choose to do. for example, you bid on a run, you stay on it for a year before you can bid on another. Their buddies bid on a run and don't like it, they change them to another run after a couple of months ignoring the rules for them. Also if they didn't want to make certain deliveries, they would complain about it and then they would take it off him and put it on another driver to deliver. That's just the way it was at the terminal I worked at. I SEEN A LOT IN 15 YEARS.

Behind in the field in pay but really easy to make up for in hours. Really hard to get fired here and there is no stress unless you create it on yourself

What is the best part of working at the company? Good pay No problems weekends off What is the most stressful part about working at the company? As a truck driver you have alot of stress dealing with the ins and outs of being on the roaf What is the work environment and culture like at the company? Very good work environment its a do your job and go home employer What is a typical day like for you at the company? When you learn the routine its a piece of cake job

I’m a linehaul driver out of ALE. Typical night would include pretripping my truck, getting my paperwork, completing my run and going home. ITS THAT SIMPLE. Management at my terminal is not bad, they give me paperwork, and never call me. Only if I need to sign paperwork but most times I call them more than they call me The hardest part of the job is never knowing where you’re going until 4 hours before your shift. I could go to Chicago, Detroit, Lexington KY, you never know. The most enjoyable part of the job is the fact that they are transparent about how much each run pays, even though sometimes it doesn’t make sense.

This place is the worst if the worst. No overtime. Disrespectful dispatcher. Lack of directions. Put you in bad position daily. Forced 60 hours at straight time. Forced to buy pallet jacks. No raises. No rewards. The team of drivers all dinosaurs, that got hustled by the company!! No backbone. This place needs to be union. Under paid over worked! Manager cool ,but he don’t make everyone accountable. Office staff is laughable. You need to look elsewhere before you consider yourself coming here. Seniority dominates

A typical day is check your truck for all the mistakes the loaders do and fix and strap freight that should be strap but they don't do it. be ready to deal with some rude customers. The leaning well I haven't learn anything that I already knew. The management is good at the terminal but the reginal manager is not friendly well not friendly to Latinos in all the years I been there he has never said a word to me or a hello. The hardest part of the job is not getting pay overtime pay and not getting pay the same a TT driver gets pay when your performing the same task and ever more work that a TT driver everyday you may not have the same amount of deliveries or pickups but all residential delivery are more work and problems than backing on a dock and getting loaded and unloaded.