Riverside Transport

To start off I will say this is my second tour with RTI. I am very happy with my miles, equipment, and my DM. I left thinking the grass was greener but what I found out is it most definitely not greener elsewhere. If you are looking for a company that will bend over backwards to make you happy then this is the place.

Needs some showers and a better driver's lounge and the restrooms need more attention than what they receive

The inside of the terminal renovated and added showers and laundry room. Awesome awesome

Been with ffe 7 yrs love it here

Completed orientation in Kansas City. Madison, the orientation supervisor did an exceptional job. She was very informative and thorough. Dealing with a number of different personalities in one room…I felt as though she was very patient. Very smooth orientation process. Will do a review on operations once I hit the road. So far RTI seems like it’s going to be a great company to work for.

So far day one of orientation all went pretty good I thought. Madison does a fine job of making everything clear to everybody the material she's presenting.

My first day with RTI was 08/02/23. I’ve had 1 or 2 wrinkles due to miscommunication that were ironed out, but overall my view of RTI remains the same…I think it’s a great company to work for. 2nd week my check wasn’t really what I thought it should be for someone with 15 years experience, but the third week came around and it was a lot better. I said that to say…You have to take the good with the bad in this current trucking economy. I’m on my second DM Luis Muro and he seems to be a good guy so far. RTI maintains its equipment. Any issues breakdown jumps right on it. The Kansas City & Owensboro maintenance shops both have facilities for drivers. You can shower, wash clothing or just relax in the lounge while getting repairs. All for free…no cost to the driver. That speaks millions for RTI. Giving an honest opinion…so far for the most part it’s been a decent experience with RTI. I would recommend RTI to other drivers. This is my second review. 3 months in God willing, I will give an update. I think the mixed reviews probably come from personal issues an individual may have had. And if it was perhaps an employee, I’ve learned you can’t allow one person to dictate how you feel about an entire outfit. I’ve encountered some great office personnel and drivers in my short time here. As of now I don’t see any of the bad stuff going on that the negative reviewers are mentioning. Hopefully, this review will help someone contemplating on onboarding with RTI. Prayerfully, my opinion doesn’t change by my 3 month review.

First started with them was the best company ever. Very appreciative of their drivers. Always kept me moving. A few months in something happened. People started quitting. Went through a few new dispatchers. Attitudes changed. Miles went way down. Did a lot of sitting. When I finally had enough and turned in my truck they made up a bunch of bogus stuff wrong with my truck and kept my personal escrow and my maintenance escrow. It's very sketchy over there now. Sarah tried hard and had a good attitude till I left. Then got a little rude. Can't ever get anyone over there to answer the phone. Hated to leave but had no choice. Hope they get back to the way they were.

To start off I will say this is my second tour with RTI. I am very happy with my miles, equipment, and my DM. I left thinking the grass was greener but what I found out is it most definitely not greener elsewhere. If you are looking for a company that will bend over backwards to make you happy then this is the place.

Great for new drivers. Stay in close contact with your driver manager and plan everything carefully—things change frequently, and they might not always have the latest updates.

They work efficiently to keep drivers on the road while accommodating home time needs. Dispatchers and office staff track both positive and negative aspects of your performance to ensure compliance. By far, the best trucking company I've worked for—I’d return if the right route was available.

If you're on the right account, you'll get good mileage. Always communicate, enjoy solid home time, good management, and well-organized accounts.

What’s the best part of working here? The staff is friendly, but mileage is lacking. What’s the most stressful aspect of the job? Never exceeded 2000 miles a week—weekends were spent sitting idle. How’s the work environment? Overall, it’s a great place to work. What’s a typical workday like? Weekdays are productive, but weekends tend to involve a lot of waiting.

Regarding the Lugoff site: The work itself is fine, but production accountability is nonexistent. Yard management is ineffective, and the home office micromanages operations. If work slows, drivers are sent home, leading to frequent turnover due to inconsistent hours. Coworkers and the Target site are decent, but management leaves much to be desired.

A solid workplace for those looking to cover bills without intense workloads. Dispatchers genuinely want drivers to succeed and will do their best to help.

What’s the best part of working here? I enjoy driving, though many of the promises made before hiring turned out to be untrue. What’s the biggest challenge? Navigating interactions with staff—I’ve experienced frequent misinformation. How’s the company culture? Some staff members are respectful and kind. What’s a typical day like? Stressful—bad days outweigh the good ones.

Not a great workplace. Management disregards safety in the yard—hostler trucks lack air conditioning in summer and heating in winter. Poor communication; employees are expected to work without breaks, and lunch scheduling is unreliable. Calling off once results in a final warning. Not suitable for drivers looking to protect their CDL record—unsafe practices are common, including unverified trailers taken onto public roads. Employees quit regularly, and the entire operation is poorly managed.

What’s the best part of working here? Payroll cut-off is Tuesday at midnight, with pay deposited on Friday. What’s the most stressful aspect? Dispatch is staffed by inexperienced individuals. How’s the work culture? Strictly work-focused—no flexibility or home time. What’s a typical day like? Unproductive—low mileage and ineffective dispatchers.

I worked here for a while. If you have medical appointments, expect to sit idle—no loads assigned. I spent a week waiting in my truck for a dispatch order, and other drivers reported similar experiences. Some were stranded for two weeks at the Arkansas terminal. If you want to see for yourself, consider this a warning.

What’s the best part of working here? Dedicated lane with Tractor Supply. What’s the biggest challenge? Disorganized operations and discriminatory dispatchers. How’s the workplace culture? A mix—some office staff displayed racist behavior. What’s a typical workday like? Drive to destination, drop-and-hook, or live unloads at individual stores.

What’s the best part of working here? Frequent home time and equipment set to 70 mph. What’s the most stressful aspect? Limited miles and last-minute schedule changes. How’s the workplace culture? They take care of their drivers' needs. What’s a typical workday like? Running up and down the East Coast, hauling loads for Target and backhauls.

What’s the best part of working here? Freight consistency is lacking. Sales staff struggle to retain customers after minor errors. What’s the biggest challenge? Unreliable pay—no guaranteed minimum. How’s the company culture? Unclear—I was always on the road and rarely saw it.

I spend more time waiting on planners than driving. High per-mile pay means nothing if I’m not moving. Planners don’t work weekends—if I don’t get a Saturday load, I’m stuck waiting until midday Monday.

What’s the best part of working here? They only care about productivity, not employees. What’s the biggest challenge? Upper management ignores concerns, and on-site managers do whatever they want. How’s the work culture? The job itself is fine, but communication is nonexistent. What’s a typical day like? Management doesn’t enforce accountability, so work shifts extra burdens onto responsible employees. That’s why I left.

Freight quality fluctuates. They try to compensate with variety, but delivery schedules are inconsistent. Overall, earnings aren’t enough.

What’s the best part of working here? RTI was excellent eight years ago, but poor management has driven the company downhill—especially hiring a COO with no industry experience, more like a used car salesman. What’s the biggest challenge? A dramatic drop in customer freight—from 85% to nearly nothing. How’s the company culture? Loyalty toward drivers has disappeared.

Pay statements don’t match actual deposits—missing funds are a frequent issue. Local shifts exceed 14 hours, leading to late nights. The maintenance team misleads drivers when trucks break down, leaving them waiting for hours. Calls are frequently placed on hold without notice, which is extremely frustrating.

Mileage rates are solid, but actual miles driven are insufficient. Hired for regional, ended up doing over-the-road. Spent 10 days sitting while out for a month, excluding five days of scheduled home time.

Average miles and pay—a typical OTR experience. Been here a while, never had pay issues or bad treatment from dispatch. Facilities are better than my previous company.

Starting mileage is great—about 2800-3000 weekly—but management needs pressure to keep drivers moving. Regional routes aren’t truly available; staying close to home means lower miles (2200-2300 per week). The Waco Fleet suffers from poor management and lack of driver communication.