US 1 Logistics

I am writing to report an incident regarding a recent load booking that involved your company. We booked an 8 pallet partial load from New York to California at a partial rate. However, upon arrival at the shipper's location, we discovered that the load exceeded the agreed-upon parameters. The shipper attempted to load us with 8 crates equivalent to 40+ spaces, and when our driver refused due to the additional space and the broker's refusal to pay for it, the load was canceled. It has come to our attention that this load was double brokered to us, and we were provided with the original broker's information by the shipper. Additionally, during our last conversation, the broker used abusive language and falsely reported us to FG. We believe these actions to be highly unprofessional and dishonest, and we advise caution when booking with this broker in the future.

I worked with them for 6 months in Lancaster where you have no bathroom or where to take a break and because of a complaint from another worker who for me was harassing me and they didn't do anything good if they did they let me go with silly excuses

Ugh. You'll need to hire someone full-time just to stay on top of all of the Settlement Sheet mistakes. I'm leaving and will cut my losses, it's not worth my time to try and figure out the settlements. In fairness, I believe the issue stems from the dispatch part of the process. If that info isn't accurate, the back office will process the info as it comes across without knowing there are rate shortages and mistakes. Inconsistent, incompetent dispatch and management. I have been an owner operator for 30 years and let my authority go a few years ago. I signed on with one of US 1's subsidiary companies called Freedom Express (aka Freedom 1,LLC) out of Jacksonville, FL. I have been signed on with them for two weeks. So far, since day one, I have a laundry list of reasons why they will not be able to keep drivers. First, after going through the onboard process, you bobtail to their office in JAX and are given a box of ELD and camera equipment, paperwork, etc... No orientation at all. Just put the stuff in your truck, activate it and go. If it weren't for another driver I met, I wouldn't have known that I needed to download and learn the app used at the rail ports. Freedom Express never told me I needed an app to access the yards. The dispatch leaves alot to be desired. My dispatcher, Rodney, is one of "those" Dispatchers that give dispatchers a bad name. Info not accurate, leaves you hanging, hauling overweight with no BOL or permits. Have 24 hours into a load that I will not get paid on because of his incompetence. I Pick up container at midnight in South JAX. Have a 4am in Riviera Beach. Will get there on time, or so I thought.... Was told there would be BOL attached to trailer, but there wasn't, so I made up one of their BOL forms. Get to the weigh station, pulled in. Over gross. No original BOL, no Overweight permit. Held up there for 45 minutes. Made it to my appt an hour late. They won't unload. Long story short, I got jerked around by Rodney at freedom. He wasted my whole day. I had a blowout on chassis, after two hours sitting, waiting for service, he finally tells me that his company uses "Downtime". Why he didn't initially tell me that, I don't know. He is unprofessional, scattered, incompetent. No driver support at all. After another day from hell, this will be my last day. There's too many other companies that appreciate good hardworking drivers. This is not the company for you if you're looking for steady, dependable, organized, transparency, legal operations and to be treated with respect. If you're looking for disorganization, not knowing what your loads pay (even when you ask), scattered and constantly changing work instructions, lack of proper communication and paperwork... Then this is your company. This is honestly one of the worst companies that I have ever worked with. So disappointing because alot of the BS that I dealt with was just plain poor planning and unnecessary on their part.

WARNING! AVOID AT ALL COSTS. this company is shady in Oregon. The claim to give you a bonus, but then they don't. They want to work you like a slave. IF YOU HAVE ANY issues with another driver they won't have your back. And you won't have access to the camera footage at all.

Do not book loads with this company or their subsidiaries. (Lion hart Transportation LLC)Booked a load, the broker emailing me for the carrier packet and telling me to stand by for rate con. Waited an hour, said that acct manager was at lunch and that what was the hold up. Waited another hour, emailed with no response from broker. Horrible customer service with no way of getting through to them.

My husband worked for US 1 in Virginia for almost a year. It started great and went down hill fast. A man named Richard Hogue came and messed it all up. I think US 1 needs to look internally at there management or they will not have a company.

These guys or the most bias and insensitive people I have ever dealt with They owe me my escrow and won't release it to me it's been 3 months and no one will return my phone call Not even the Gm Mike ormsby and from what I'm hearing they have a class action lawsuit in the works against them this company is very heartless and does not take care of their drivers they cost me my home and family never had that problem before in 25yrs of trucking. The Staunton il office is a big disgrace to this company and needs to be shut down.

Worst place ever to work for cheap frieght they keep your money thats owed when you quit say they are sending it but never do always have an excuse for everything take a day they fire ya then hire you back just so they can keep the sign on bonus. I never worked for a lower freight paying company that is more crooked then them. Seniority gets any good frieght and a little better pay

My brother worked for them a total of 2 weeks the trucks were always breaking down. When the trucks broke down he couldn't get any help so he never made any many. The worst company ever. The trucks are in such bad shape the truck flipped over and they didn't even care if he was hurt. This company is a joke.

I have enjoyed working here mm y dispatcher is Frank mendenhall. I worked here one time before driving for another owner but owner moved his truck I didn't want to go but I did but when I stopped working for that other owner my first call was to frank and I came back and enjoying it. I have only one problem working here but I am not going to put them on blast like that even though I should. But hoping one day the problem will work itself out because idk who to contact at corporate but other than that one problem i like it here. Does anyone know if US 1 has merch

This company don’t pay employees correctly and they charge drivers for fuel to deliver they loads without paying the driver back for the fuel So if possible please stay away from this company at all cost they are crooks. If it’s a way someone should report this company so they can be shut down asap.

Don't work for them you will drive all over the country spend your nights and days on the road and don't get paid they will not answer your calls. Don't waste your time with them vary unprofessional.

Worked as a yard jockey for them in Virginia started out great . Took almost 2 months to get my 90 day raise then another month to get my back pay. Management doesn't seem know what they are doing. They promise you pay raises and don't deliver. Trying to get a hold of human resources is also a huge problem. Best advice is stay away.

WARNING! AVOID AT ALL COSTS. this company is shady in Oregon. The claim to give you a bonus, but then they don't. They want to work you like a slave. IF YOU HAVE ANY issues with another driver they won't have your back. And you won't have access to the camera footage at all.

This company is a joke. They have kept several drivers final checks and money that was in our escrow accounts. When asked the corporate office for explications they refuse to be of any help the agents do as they please. These are facts ask any former owner opp that has left this company. It’s terrible you can’t provide for your family without someone getting over on you and basically just get strong armed for your final money owed.

I moved on several months ago because of how poorly they treat their drivers. The load sheets were always messed up, I was never able to get a hold of anyone when I encountered problems. They even went so far as to mess up my pay. I have a friend who just informed me that they don’t maintain their chassis FHWA, but still expect owner operators to get inspected ever 3 months. And he also told me that they changed to Transflow and the drivers are required to use their personal devices with this new system, problem with that is they can’t turn the app off even when they are off work, so this app tracks the drivers 24/7, Big Brother much?

Reviews say it all. Just like how this company abuses DAC, we can leave less than desirable reviews.

Money is good but the company is terrible to work for, the insurance that's offered isn't great, the site manager has no idea what is going and can not schedule the hours properly. Site manager also makes false promises that can not be honored. I would recommend for people to look elsewhere for a place to work other than US1 Shorthaul. US1 Shorthaul has turned out to be the worst company that I have ever worked for, all the driver's are not happy with US1. If the Site Manager was gone and the upper management would step up to the plate and hold true to their promises as a contractor, then they would be a good company to work for again.

What is the best part of working at the company? Good people. I enjoyed my coworkers and supervisors. What is the most stressful part about working at the company? Nothing was very stressful. Do your job and go home. Maybe a little chit-chat inbetween. What is the work environment and culture like at the company? Good people. I can't say that for all sites, but I enjoyed my time there. What is a typical day like for you at the company? Move the box, press the button.

If you like going any and every where then this is the place. Not too bad typically trucking company. It depends on what your looking for. Thanks enjoy

Certain drivers get more loads and advantages than others. Not based on time at company, or productivity. Company will promise the world and not deliver. Office treats drivers terrible

What is the best part of working at the company? Good. Unch Of People Your Working Around With And Always Willing To Help Out What is the most stressful part about working at the company? No Stress At All. Good People To Work Around What is the work environment and culture like at the company? It's All Good.I Like Working Here What is a typical day like for you at the company? Moving Trailers Back And Forth From Lot To Docks

What is the best part of working at the company? These folks are like family. You will never be treated as well anywhere else. All they require is hard work What is the most stressful part about working at the company? Dealing with brokers is always stressful. What is the work environment and culture like at the company? Small family business. 2 brothers as dispatch along with a female non family member, and Mom is the book keeper, and does payroll. What is a typical day like for you at the company? Get up and get where you're going.

They were the absolute worst company to work for. Broken promises, no raises, broken pay, bad managers. You could never get them to fix anything. They overworked you, and always had issues

Horrible place to work! They work you like a dog, they don't care about safety or you as an employee! Work, work, work... the driver's are running 30 to 40 mph around the yard, trying to meet the quota or break records!! Don't even get a lunch break during your 12 hour shift!